GUIDE: Password reset for SiteAdmin.

[johan]

Note: for an updated version of this and other articles, we recommend you to check our knowledge base here

GUIDE: Password recovery.

Have you forgotten the password to SiteAdmin and you just cannot get into your server?

Servers hosted by GpsGate

If you have a server hosted by GpsGate, please contact support for a solution.

Servers installed on-site

If you have your own server, installed and managed by yourself, run PasswordReset.exe

You find it under C:\GpsGateServer\Franson NMEA Service (or to C:\inetpub\wwwroot\GpsGateServer\Franson NMEA Service for old servers)

If you cannot find PasswordReset.exe please download it first.

1. Download the PasswordReset tool here:
http://update.gpsgate.com/install/PasswordReset.exe

2. Copy PasswordReset.exe to C:\GpsGateServer\Franson NMEA Service (or to C:\inetpub\wwwroot\GpsGateServer\Franson NMEA Service for old servers)

Trouble shooting

PasswordReset gives an error message when you start it:
http://forum.gpsgate.com/viewtopic.php?p=70626#p70626

Regards,
Johan

GpsGate Support

[planinfor]

estoy desesperado....
instale una actualización y murió mi clave =(

al aplicar esta me aparece el siguiente mensaje de error:

Error executing 'SELECT MIN(aplication_id) FROM applications
where bo_type= 'GpsGate.SiteAdminApplication.SiteAdmin
Application'

[Gabor]

Hi planinfor,

Please send an email to support [at] gpsgate.com with detailed description. Please attach the NMEA error logs from the last few days when you had this problem. You can find the error logs under C:\GpsGateServer\ErrorLogs


Regards,
Gabor
GpsGate Support

[planinfor]

Solucionado mil gracias el error era mio. =)

[brumas]

Every time I try to open PasswordReset an error window show up saying
RoundTrip is denied database access

what can I do now?

[johan]

Delete the file C:\GpsGateServer\Franson NMEA Service\BlockEnabled then test again.

Regards,
Johan

GpsGate Support

[shane]

Hi, I try to open SiteAdmin but the error says HTTP 404. The resouce you are looking for could have been removed, had its name changed, or temporarily unavailable. Is there any way to get it back?

[johan]

You have entered a URL that does not exist.

Regards,
Johan

GpsGate Support

[shane]

Is there a way I can find out the right the url?

[shane]

Hi johan, this is the url to our tracking system http://10.10.1.6/evt/VehicleTracker/Veh ... px?appid=4
and I have the admin password, but when I try to access the SiteAdmin url from the start menu. it gives me the HTTP 404 error. Is there a way to access the SiteAdmin?

[johan]

Use http://10.10.1.6/evt/siteadmin

Regards,
Johan

GpsGate Support

[shane]

Thanks, I got in now

Originally posted by johan

Use http://10.10.1.6/evt/siteadmin

Regards,
Johan

GpsGate Support

[Salesa]

Shane has passed away last Friday, and I just want to asked if you could provide some information about the admin log in for our vehicle tracking please. Thank you

[Salesa]

Hello;

Shane has passed away a Month ago and I am having difficulties accessing to our vehicle tracking admin site. I've already download the password reset file but it did not work. Can you assist me please.

Thank you

Tili

[johan]

Contact support.