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RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Tue Feb 24, 2015 1:32 am
by austinknight
I also have a iphone 6 plus and Itrackit Pro is a no go for me as well. Please also allow custom ports not just 30175, some of us use port forwarding. Thanks

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Tue Feb 24, 2015 10:24 am
by iTrackIT
I will look at using custom ports in the next update.

Regarding the Pro not registering, please can you email me a screenshot of the settings screen (you can blur out the URL if you wish) and the same from the GPSGate side. Also, please can you send me a screenshot of the main screen once you have pressed 'track'.

What duration are you using the the update interval please?

Regards

iTrackIT - Why don't you?

Support: http://www.itrackit.co.uk
Twitter: @iTrackIT

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Tue Feb 24, 2015 11:06 pm
by teduardo
I used the default 60 seconds

However I don't think it ever gets as far as that. On LITE, as soon as I click Start Tracking the GpsGateIcon on my screen turns green and it moves the map icon to the correct position. With Pro nothing happens, cursor stays at last known location and the GpsGate Icon stays red.

Also with Lite I get Sent OK! in bold on my Cell Phone screen as soon as I start tracking - on Pro nothing happens.

So my deduction is that iTrackit Pro does not work on iPhone 6 - it gets the right location displayed on my iPhone screen but never transmits that data to the gpsGate Server

I will email you two screen shots - one for Pro and one for Lite - not sure how to attach image to this posting

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Wed Feb 25, 2015 12:26 am
by teduardo
Deleted both Lite and Pro. Tried Pro on its own, nothing happened. Reinstalled Lite, came up straight away. Deleted users in GpsGate, then reinstalled for Pro, nothing happened. Linked Lite and it came up straight away.

Pro is just not sending the info to GpsGate server at all - it gives no indication it is communicating and I see nothing on the GpsGate Server. If it works on other versions of iPhone it must be there is a problem with its implementation on iPhone 6

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Wed Feb 25, 2015 12:34 am
by teduardo
Settings screens for Lite and Pro are the same - double checked for spaces to make sure no double spaces. Have entered and re-entered these numbers for Pro and Lite so many times - always work in Lite, never work in Pro. Ironically I have no iPhone 5s left having upgraded everyone to 6. So far no one knows I can't track them - but only a matter of time

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Wed Feb 25, 2015 1:43 am
by teduardo
Also there is no Done or Save button or link in Pro on settings page like on Lite so you don't know if settings were saved or not

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Wed Feb 25, 2015 6:08 am
by teduardo
Well by changing Device from GpsGate Generic to GpsGate Tracker 1 I managed to keep the usericon in the Vehicles Panel green provided I initiated with iTrackit Lite on Generic Tracker then turned it off, changed the device to Tracker 1 and started up the iTrackit Pro - however it did not save any tracks!!

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Wed Feb 25, 2015 10:34 am
by iTrackIT
I will have a look at the screenshots and come back to you.

I have it implemented with 95 iPhone 6 devices, 42 iPhones 5s devices and 147 iPhone 5 devices, all working as we speak so the version of phone will not be an issue.
I also have both instances running on several of the phones with no issues.

I will come back to you via email buddy.

Regards

iTrackIT - Why don't you?

Support: http://www.itrackit.co.uk
Twitter: @iTrackIT

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Wed Feb 25, 2015 11:01 am
by iTrackIT
teduardo - I see from your screenshots that you are using the 'GPSGate Generic Device' where as you should be using 'GPSGate TrackerOne'.

iTrackIT - Why don't you?

Support: http://www.itrackit.co.uk
Twitter: @iTrackIT

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Wed Feb 25, 2015 8:42 pm
by iTrackIT
I can confirm that this 'bug' has now been resolved and will fix all issues people are having with connection.

I have submitted the update v1.3.1 to the app store, and it should be available within the next 5-7 working days.

My apologies - Anybody directly affected by this can email me directly and I will gladly give you 5 free redemption vouchers for the software once its on the App Store.

iTrackIT - Why don't you?

Support: http://www.itrackit.co.uk
Twitter: @iTrackIT

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Sat Feb 28, 2015 8:28 pm
by teduardo
Thanks for the prompt response - will check it out again next week. BTW I tried as both Tracker 1 and Generic Device. Were all your devices reporting to GpsGate or just looking at the map on the phone?

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Sun Mar 01, 2015 11:20 am
by iTrackIT
They are all reporting to my GPSGate server fine - however, nobody else would be able to get it to connect to a server other than mine - Put it that way! lol (Stupid stupid stupid stupid bug).

All sorted and will be seeded with 1.3.2 early next week with full fix and functionality :)

iTrackIT - Why don't you?

Support: http://www.itrackit.co.uk
Twitter: @iTrackIT

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Tue Mar 03, 2015 10:20 am
by iTrackIT
Guys,

The update is now live on the App Store.

Please enjoy :)

iTrackIT - Why don't you?

Support: http://www.itrackit.co.uk
Twitter: @iTrackIT

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Wed Mar 04, 2015 1:41 am
by teduardo
iTrackit Pro bug fixed as of March 2nd. Tks

RE: iPhone GPSGate Tracker Released - iTrackIT-Lite

Posted: Wed Aug 26, 2015 6:40 pm
by juanjogpsgate
Hi again. I see that Settings -> Privacy -> iTrackIT the only option available is "Always". This keeps the location icon always on (even if you force shutting down the app or selecting stop tracking). You should make available the setting "when using the app" in case you don't want to see the localization icon in the iphone screen all the time (you don't know which app is using the GPS unless you go to the Privacy panel). In my case I am using an iphone 6 with ios 8.4.1 and is working properly.