thank you for prompt and frank reply.
Despite previously being very happy with product quality and support(fabulous!!), we now feel left in the dark.
What will be your recommendation regarding the migration path forward ?
(we are using the component from web browser and are also considering using the component in Silverlight 4).
(We are a little uneasy in reprogramming our current solutions.)
As amazingly helpful as it is to be told that the SerialTools I bought a few months ago doesn't actually work on a currently released maintstream OS (would've been nice to have known this before buying), I have found a work around of sorts.
In Visual Studio (assuming you're using it), set the current solution platform to x84 (as opposed to x64 or ANYCPU). If it's not in your list, create a new solution platform for x86 based on ANYCPU.
When you run your application in 64-bit Windows, it will be hosted in WoW64 and to all intents and purposes, your program will think it's running under 32-bit and the SerialTools will work, or at least, are working for me.
Hope that helps,