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Google maps not working on mobile app

Posted: Wed Sep 19, 2018 6:09 am
by john.survey.2010
Since today morning Google maps is not working on the mobile app. error: This page couldnt load google maps correctly. Do you own this website.. for development purposes only.
However its working fine on computer browser and mobile browser.
Please help.

Re: Google maps not working on mobile app

Posted: Wed Sep 19, 2018 8:26 am
by mohdfarook2k
We are also facing same issue.

Re: Google maps not working on mobile app

Posted: Wed Sep 19, 2018 9:46 am
by johan

Re: Google maps not working on mobile app

Posted: Wed Sep 19, 2018 10:52 am
by john.survey.2010
I have a paid API key for google maps. Maps are properly loading when accessing through web browser on the mobile. Also working fine on the desktop. Problem is with the application. Only the application fails to load up maps correctly.

Re: Google maps not working on mobile app

Posted: Wed Sep 19, 2018 11:15 am
by mohdfarook2k
We are using Gpsgate-Google map license key.

Re: Google maps not working on mobile app

Posted: Wed Sep 19, 2018 11:44 am
by johan
In that case, please contact support https://support.gpsgate.com

Re: Google maps not working on mobile app

Posted: Wed Sep 19, 2018 9:13 pm
by rtoko
Hi,

same problem with app and maps
... solution was adding http referrers or IP under aplication restrictions at https://console.developers.google.com/apis/credentials

Regards

Re: Google maps not working on mobile app

Posted: Thu Sep 20, 2018 6:39 pm
by rtoko
Hi,

no my solution did not work. Stil having problems with google maps not showing correctly with gpsgate app. Browser is working normaly.

Is there any solution.

Regards
r

Re: Google maps not working on mobile app

Posted: Thu Sep 20, 2018 7:39 pm
by johan
Most likely we will have a solution ready tomorrow.

Re: Google maps not working on mobile app

Posted: Thu Sep 20, 2018 8:03 pm
by johan
Solution:

First make sure all plugins are up to date under SiteAdmin -> Plugins. Mobile must have v5.0.0.2145 or later.

1. If you have a Cloud server or a Google Maps key from GpsGate that is all you need to do.

2. If you have a Standard Plan you need to add the following referrers in Google Cloud Platform Console:

__file_url__/data/user/0/com.gpsgate.cordova/*
__file_url__/var/mobile/Containers/Data/Application/*

3. If you have a Premium Plan you need to add the following referrers in Google Cloud Support Portal

file:/data/user/0/com.gpsgate.cordova
file:/var/mobile/Containers/Data/Application/

Re: Google maps not working on mobile app

Posted: Thu Sep 20, 2018 8:33 pm
by john.survey.2010
Didnt work on adding referrers.
On contrary, I have no restrictions on the Api Key. Still it doesn't work.

Re: Google maps not working on mobile app

Posted: Thu Sep 20, 2018 8:41 pm
by johan
Which version of Mobile do you have installed?

Re: Google maps not working on mobile app

Posted: Thu Sep 20, 2018 8:45 pm
by john.survey.2010
latest one.. downloaded and installed again now just to be sure

Re: Google maps not working on mobile app

Posted: Wed Sep 26, 2018 7:33 am
by john.survey.2010
Problem still exists.. any solutions please??

Re: Google maps not working on mobile app

Posted: Wed Sep 26, 2018 8:13 am
by johan
Make sure all plugins are up to date, and that the MapClient plugin is installed.

Take a look at this guide for more info:
https://support.gpsgate.com/hc/en-us/articles/360009500314-Mobile-Fleet-App-shows-For-Development-only-when-using-Google-Maps