john.survey.2010
Posts: 194
Joined: Sat Sep 03, 2011 10:47 am

Google maps not working on mobile app

Wed Sep 19, 2018 6:09 am

Since today morning Google maps is not working on the mobile app. error: This page couldnt load google maps correctly. Do you own this website.. for development purposes only.
However its working fine on computer browser and mobile browser.
Please help.

mohdfarook2k
Posts: 14
Joined: Thu Apr 17, 2014 9:49 pm

Re: Google maps not working on mobile app

Wed Sep 19, 2018 8:26 am

We are also facing same issue.
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johan
GpsGate
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Location: Sweden
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Re: Google maps not working on mobile app

Wed Sep 19, 2018 9:46 am

Regards,
Johan

GpsGate Support

john.survey.2010
Posts: 194
Joined: Sat Sep 03, 2011 10:47 am

Re: Google maps not working on mobile app

Wed Sep 19, 2018 10:52 am

I have a paid API key for google maps. Maps are properly loading when accessing through web browser on the mobile. Also working fine on the desktop. Problem is with the application. Only the application fails to load up maps correctly.

mohdfarook2k
Posts: 14
Joined: Thu Apr 17, 2014 9:49 pm

Re: Google maps not working on mobile app

Wed Sep 19, 2018 11:15 am

We are using Gpsgate-Google map license key.

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johan
GpsGate
Posts: 14583
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Re: Google maps not working on mobile app

Wed Sep 19, 2018 11:44 am

In that case, please contact support https://support.gpsgate.com
Regards,
Johan

GpsGate Support

rtoko
Posts: 20
Joined: Tue Feb 22, 2011 9:33 pm

Re: Google maps not working on mobile app

Wed Sep 19, 2018 9:13 pm

Hi,

same problem with app and maps
... solution was adding http referrers or IP under aplication restrictions at https://console.developers.google.com/apis/credentials

Regards

rtoko
Posts: 20
Joined: Tue Feb 22, 2011 9:33 pm

Re: Google maps not working on mobile app

Thu Sep 20, 2018 6:39 pm

Hi,

no my solution did not work. Stil having problems with google maps not showing correctly with gpsgate app. Browser is working normaly.

Is there any solution.

Regards
r

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johan
GpsGate
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Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
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Re: Google maps not working on mobile app

Thu Sep 20, 2018 7:39 pm

Most likely we will have a solution ready tomorrow.
Regards,
Johan

GpsGate Support

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johan
GpsGate
Posts: 14583
Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
Contact: Website

Re: Google maps not working on mobile app

Thu Sep 20, 2018 8:03 pm

Solution:

First make sure all plugins are up to date under SiteAdmin -> Plugins. Mobile must have v5.0.0.2145 or later.

1. If you have a Cloud server or a Google Maps key from GpsGate that is all you need to do.

2. If you have a Standard Plan you need to add the following referrers in Google Cloud Platform Console:

__file_url__/data/user/0/com.gpsgate.cordova/*
__file_url__/var/mobile/Containers/Data/Application/*

3. If you have a Premium Plan you need to add the following referrers in Google Cloud Support Portal

file:/data/user/0/com.gpsgate.cordova
file:/var/mobile/Containers/Data/Application/
Regards,
Johan

GpsGate Support

john.survey.2010
Posts: 194
Joined: Sat Sep 03, 2011 10:47 am

Re: Google maps not working on mobile app

Thu Sep 20, 2018 8:33 pm

Didnt work on adding referrers.
On contrary, I have no restrictions on the Api Key. Still it doesn't work.

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johan
GpsGate
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Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
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Re: Google maps not working on mobile app

Thu Sep 20, 2018 8:41 pm

Which version of Mobile do you have installed?
Regards,
Johan

GpsGate Support

john.survey.2010
Posts: 194
Joined: Sat Sep 03, 2011 10:47 am

Re: Google maps not working on mobile app

Thu Sep 20, 2018 8:45 pm

latest one.. downloaded and installed again now just to be sure

john.survey.2010
Posts: 194
Joined: Sat Sep 03, 2011 10:47 am

Re: Google maps not working on mobile app

Wed Sep 26, 2018 7:33 am

Problem still exists.. any solutions please??

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johan
GpsGate
Posts: 14583
Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
Contact: Website

Re: Google maps not working on mobile app

Wed Sep 26, 2018 8:13 am

Make sure all plugins are up to date, and that the MapClient plugin is installed.

Take a look at this guide for more info:
https://support.gpsgate.com/hc/en-us/articles/360009500314-Mobile-Fleet-App-shows-For-Development-only-when-using-Google-Maps
Regards,
Johan

GpsGate Support

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