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mobile

Posted: Sat May 06, 2017 9:18 am
by ClausAnd
Some of my users using iPhones are having troubles. It seems to be caused by the latest update. When trying to login they get: "Please enable local storage in your browser". What to do?

Re: mobile

Posted: Sat May 06, 2017 10:29 am
by johan
You need to disable Private browsing. (This has always been the case, nothing new).

Another option is to install the GpsGate Fleet app:
http://gpsgate.com/blogComment/gpsgate_fleet

Re: mobile

Posted: Sat May 06, 2017 1:24 pm
by ClausAnd
according to the user private browsing on/off makes no difference :x

Re: mobile

Posted: Sat May 06, 2017 3:19 pm
by johan
Local storage needs to be enabled. On iPhone for example this means that you need to turn off Private browsing. On other SmartPhones there might be an additional setting.

Use Google to find out how to make sure local storage is enabled on the users particular type of SmartPhone.

Local storage is always enabled by default.

You can also use the GpsGate Fleet app.

Re: mobile

Posted: Mon May 08, 2017 10:19 am
by ClausAnd
The local storage problem has been solved (was caused by private browsing). The user has tested on 2 iPhones and 2 iPads. The 2 iPads works as expected but the 2 iPhones are causing problems.

The iPads are running iOS 9.3.5.

The iPhones are running iOS 10.3.1. Tested with both the app and different browsers - all with same result: after entering username and password either the login page is redisplayed with blank username and password or it is stuck working 'forever'.

Is this an iOS version related bug and/or how to overcome?

Re: mobile

Posted: Mon May 08, 2017 11:01 am
by johan
Please update Patch.v4 and Mobile from beta.gpsgate.com to resolve this issue.

Re: mobile

Posted: Mon May 08, 2017 11:25 am
by ClausAnd
solved the problem :D

Re: mobile

Posted: Mon May 15, 2017 7:57 pm
by olegenergy22
What is the name of the mobile application?

Re: mobile

Posted: Tue May 16, 2017 10:03 am
by punpisith
what the name of the mobile phone

gclub
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Re: mobile

Posted: Tue May 16, 2017 1:10 pm
by ClausAnd
probably any with ios 10.3.1

Re: mobile

Posted: Tue May 30, 2017 11:30 am
by thythat
solved the problem :D :D :D :D :D :D :D





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