ClausAnd
Posts: 139
Joined: Tue Jul 05, 2011 12:09 am
Location: Denmark

mobile

Sat May 06, 2017 9:18 am

Some of my users using iPhones are having troubles. It seems to be caused by the latest update. When trying to login they get: "Please enable local storage in your browser". What to do?

User avatar
johan
GpsGate
Posts: 15342
Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
Contact: Website

Re: mobile

Sat May 06, 2017 10:29 am

You need to disable Private browsing. (This has always been the case, nothing new).

Another option is to install the GpsGate Fleet app:
http://gpsgate.com/blogComment/gpsgate_fleet
Regards,
Johan

GpsGate Support

ClausAnd
Posts: 139
Joined: Tue Jul 05, 2011 12:09 am
Location: Denmark

Re: mobile

Sat May 06, 2017 1:24 pm

according to the user private browsing on/off makes no difference :x

User avatar
johan
GpsGate
Posts: 15342
Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
Contact: Website

Re: mobile

Sat May 06, 2017 3:19 pm

Local storage needs to be enabled. On iPhone for example this means that you need to turn off Private browsing. On other SmartPhones there might be an additional setting.

Use Google to find out how to make sure local storage is enabled on the users particular type of SmartPhone.

Local storage is always enabled by default.

You can also use the GpsGate Fleet app.
Regards,
Johan

GpsGate Support

ClausAnd
Posts: 139
Joined: Tue Jul 05, 2011 12:09 am
Location: Denmark

Re: mobile

Mon May 08, 2017 10:19 am

The local storage problem has been solved (was caused by private browsing). The user has tested on 2 iPhones and 2 iPads. The 2 iPads works as expected but the 2 iPhones are causing problems.

The iPads are running iOS 9.3.5.

The iPhones are running iOS 10.3.1. Tested with both the app and different browsers - all with same result: after entering username and password either the login page is redisplayed with blank username and password or it is stuck working 'forever'.

Is this an iOS version related bug and/or how to overcome?

User avatar
johan
GpsGate
Posts: 15342
Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
Contact: Website

Re: mobile

Mon May 08, 2017 11:01 am

Please update Patch.v4 and Mobile from beta.gpsgate.com to resolve this issue.
Regards,
Johan

GpsGate Support

ClausAnd
Posts: 139
Joined: Tue Jul 05, 2011 12:09 am
Location: Denmark

Re: mobile

Mon May 08, 2017 11:25 am

solved the problem :D

olegenergy22
Posts: 9
Joined: Mon Oct 10, 2016 7:55 pm

Re: mobile

Mon May 15, 2017 7:57 pm

What is the name of the mobile application?

punpisith
Posts: 2
Joined: Tue May 16, 2017 10:01 am

Re: mobile

Tue May 16, 2017 10:03 am

what the name of the mobile phone

gclub
บาคาร่า

ClausAnd
Posts: 139
Joined: Tue Jul 05, 2011 12:09 am
Location: Denmark

Re: mobile

Tue May 16, 2017 1:10 pm

probably any with ios 10.3.1

thythat
Posts: 5
Joined: Tue May 30, 2017 11:26 am

Re: mobile

Tue May 30, 2017 11:30 am

solved the problem :D :D :D :D :D :D :D





gclub

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