This has happened to me twice recently. I'm hoping someone has a solution. We are using CalAmp devices. I clicked on the Types menu on the Devices tab of the Site Administrator application. I selected CalAmp Generic as my Device Type and then clicked the Import ... button next to the Instance dropdown menu. I selected the file and clicked Import. Once the import completed, I changed the name of the Instance and made some other edits to the mapping. I saved my changes and the new Instance name displays in the Instance dropdown. I clicked the Import ... button a second time, selected the same file and clicked Import. When the import completed, the new Instance created after the first import was deleted from my Instance dropdown. Why did the second import overwrite an Instance when the first one did not?
On a separate issue, is there a way to create a new Instance of a device that is a copy of an existing instance? When I click the New button, it always creates a copy of the CalAmp Generic Instance, even though I have a different Instance selected.
Thanks as always for your help.
J. F. Florey