nagmasr
Posts: 8
Joined: Sat Feb 01, 2014 2:10 pm
Location: Egypt

problem in mobile after update

Tue Dec 16, 2014 3:39 pm

I have problem after update patch4 and mobile the web for server can't open from mobile when I open my server the page become white and write " index plugins "
plz tell me what I do[?]

Mido

User avatar
AndrewC
GpsGate
Posts: 323
Joined: Tue Apr 01, 2014 12:30 pm
Location: Sweden
Contact: Website

RE: problem in mobile after update

Tue Dec 16, 2014 3:44 pm

Could you please send an email to support at gpsgate.com and include a screenshot or photo of what is happening? The version number of your patch and mobile plugins and the browser/device you are using would also be a help! Thanks.

Regards,
Andrew

GpsGate Support

nagmasr
Posts: 8
Joined: Sat Feb 01, 2014 2:10 pm
Location: Egypt

RE: problem in mobile after update

Wed Dec 31, 2014 8:25 pm

first photo for problem
http://im71.gulfup.com/tUcMES.jpg

my details

4.0.0.1629 Homepage
GlobalSat2 4.0.0.1383 Homepage
Google Maps 4.0.0.1062 Homepage
HERE 4.0.0.273
Interval Event 3.1.0.4176
LogFiles 3.0.0.3535 Homepage
Maintenance 4.0.0.2069 Homepage
Map Coordinates 3.0.0.2731 Homepage
Map Measure Tool 4.0.0.1260
Mobile 4.0.0.2089 Homepage
OneMap 4.0.0.1618 Homepage
Online Status 3.0.0.2731 Homepage
OpenLayers 4.0.0.1054 Homepage
Patch.v4 4.0.0.2086 Homepage































Mido

User avatar
AndrewC
GpsGate
Posts: 323
Joined: Tue Apr 01, 2014 12:30 pm
Location: Sweden
Contact: Website

RE: problem in mobile after update

Mon Jan 05, 2015 11:57 am

Hello Mido.

Have you made sure that you are visiting the address:
[your gpsgate server]/[your directory]/m

For example:
http://gpsgate.com/ggs/m

Please also try clearing the cache of your mobile browser and reloading that page.

If checking this does not solve your issue, could you please send an email about this to support@gpsgate.com for us to help you investigate further. Please include the name of the mobile device and mobile browser you were using to get this screenshot. Thankyou.

Regards,
Andrew

GpsGate Support

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