piter197
Posts: 830
Joined: Sun Jan 09, 2011 3:32 am

RE: FEATURE: Mobile (major update).

Sun Jul 20, 2014 3:22 am

Dear Support,


I have been received some feedbacks from our end customers (mostly they are fleet supervisor on the field) regarding new mobile interface pros and cons.

Pros:
- can see all vehicles in one map
- easier navigation (left - right panel instead of changing pages)
- more appropriate for mobile device with big screen.

Cons:
- need more time to load since map will be loaded first (affected only for user with slow internet connection)
- the vehicle list panel (right panel) inform only last activity.
- view-selection (1st row of left panel) located on different panel from vehicle list (right panel)
- can not close alarm from mobile.


Suggestions:
1. Move View-selection location from left panel to top row right panel
2. Remove last activity information from vehicle list panel (right panel) and put speed and address information (speed first) instead of last activity there.
(supervisor in field usually need to see filtered view and the current address of the vehicle, if they do not familiar about the address, they will check on map then).
4. Support to close alarm from mobile
5. Support descending sorting.
6. Support to show POI.

Thank you.



Best Regards,
piter197

husky92
Posts: 362
Joined: Wed Mar 31, 2010 2:08 am
Location: Norway

RE: FEATURE: Mobile (major update).

Sun Jul 20, 2014 10:52 am

Hi!

I have still not tested the new mobile interface but noted the remark from piter197 about the removed Close Alarm functionality.

Most of our customers rely on this functionality. We will not be able to upgrade until this is back in place.

Thank you!

Best Regards,

kriskri
Posts: 61
Joined: Sat Dec 07, 2013 1:34 am
Location: United Kingdom
Contact: Website

RE: FEATURE: Mobile (major update).

Sun Jul 20, 2014 11:30 am

Hi All,


piter197 I agree with yours suggestions.

You can close alarms in the mobile app. Just press and hold the alarm and then small button appear on the right side of the alarm.


Kind regards,
Krzysztof

piter197
Posts: 830
Joined: Sun Jan 09, 2011 3:32 am

RE: FEATURE: Mobile (major update).

Sun Jul 20, 2014 12:26 pm

Hi Kriski,

I just test it, press and hold alarm item to show/hide Close alert button. Thank you.

So my suggestion "4. Support to close alarm from mobile" above no longer valid.


Best Regards,
piter197

kriskri
Posts: 61
Joined: Sat Dec 07, 2013 1:34 am
Location: United Kingdom
Contact: Website

RE: FEATURE: Mobile (major update).

Mon Jul 21, 2014 12:45 pm

Hi,

I would like to report that we find a bug when we use the new app on ipad 3. When we click on the views menu the menu appear behind the toggle switches and is impossible to select view.

Regards,
Krzysztof

m1Gps
Posts: 67
Joined: Sat Dec 28, 2013 7:25 pm

RE: FEATURE: Mobile (major update).

Mon Jul 21, 2014 1:26 pm

Hi,

I wish if there is a ringing tone once an alarm coming in on the mobile.

Regards

limyo
Posts: 375
Joined: Sat Jun 19, 2010 4:18 pm
Location: Cambodia

RE: FEATURE: Mobile (major update).

Mon Jul 21, 2014 6:46 pm

Dear Support team,

I have been testing with this feature, it realy great for tablet or large screen smart phone with high resolution.

I tested with a Nokia Lumia 530 with 4" resolution 640 x 480 it also redirect to new mobile interface same as iPad or tablet, but not display properly, can't see login interface. I tried login from siteadmin from this phone then change URL to "mydomain/m" it also can not display interface properly.

My suggest:
-Keep interface mobile smartphone as before "mydomain/m". This keep use with all smartphone screen less than 5" or small smart phone with small resolution.
-New mobile interface for iPad, Android table or other tablet should be "Mydomain/t" <font color="red"></font id="red"><font color="red"></font id="red">

Thanks
Best regards

Yo Lim

piter197
Posts: 830
Joined: Sun Jan 09, 2011 3:32 am

RE: FEATURE: Mobile (major update).

Tue Jul 22, 2014 12:56 am

Hi,

To be continue with limyo's posting above....

like in Yahoo mail, when in login page the user can login with new user interface. Or click link "Classic view" (to open old interface that is more suitable for small screen and faster...)

some of my customers prefer the new interface, but some of customers also insist to get back using old mobile interface.


Best Regards,
piter197

User avatar
markus
GpsGate
Posts: 96
Joined: Tue Sep 18, 2007 1:34 pm
Location: Sweden
Contact: Website

RE: FEATURE: Mobile (major update).

Wed Jul 23, 2014 4:17 pm

Hi piter197 and thank you for reporting.

Would it be possible for you to send us a screen dump from the Lumia phone to support at gpsgate.com? I haven't had time to test the mobile interface on that phone yet.


Best regards Markus
Franson employee

GPS tracking - Vehicle tracking

limyo
Posts: 375
Joined: Sat Jun 19, 2010 4:18 pm
Location: Cambodia

RE: FEATURE: Mobile (major update).

Wed Jul 23, 2014 6:04 pm

Hello Markus,

I just sent screen shot new mobile interface on Nokia Lumia 530 to email: support @ gpsgate.com.

Please find a better solution because there are many type of smart phone and tablet, screen size, screen resolution...

Thanks
Best regards

Yo Lim

limyo
Posts: 375
Joined: Sat Jun 19, 2010 4:18 pm
Location: Cambodia

RE: FEATURE: Mobile (major update).

Wed Jul 23, 2014 6:16 pm

As in current full version GGS have 2 type of mobile interface.
1- For small screen phone less then 2" or slow internet connection use URL/vt (mydomain/vt).
2- For smartphone or tablet, ipad use URL/m (mydomain/m).

From this point I suggest GGS should keep above 2 mobile interface and add new interface for iPad, Android tablet, other tablet or large high resolution smart phone by using URL/t (mydomain/t).

I hope GPSGate support team consider this option.

Thanks
Best regards

Yo Lim

GPS2014
Posts: 92
Joined: Fri Jul 25, 2014 6:18 pm

RE: FEATURE: Mobile (major update).

Fri Jul 25, 2014 6:37 pm

Hi,

Some more feedback for the new mobile update.

- It would be very helpful if the vehicle icon showed the direction of travel.
- As mentioned already on the post "When you click on the views menu the menu appears behind the toggle switches and is impossible to select view." when you try to select a view it turns on or off the toggle switch instead
- On the log in page the go to desktop link does not work.
- It would also be good to have the option to use the old version

Thanks

GPS2014
Posts: 92
Joined: Fri Jul 25, 2014 6:18 pm

RE: FEATURE: Mobile (major update).

Tue Jul 29, 2014 1:03 am

Hi

Another feature on the mobile update that would be very useful is to have the vehicle icon to change colour when moving.
I hope this is included in the next update

Thanks

GPS2014
Posts: 92
Joined: Fri Jul 25, 2014 6:18 pm

RE: FEATURE: Mobile (major update).

Wed Jul 30, 2014 1:09 am

Hi Fredrik

The mobile update does not work on Nokia lumia.
It does not display map or vehicles??
Can you update me on the status of the fix

Thank you

ezeetraker
Posts: 51
Joined: Sun Sep 16, 2012 10:57 am
Location: India
Contact: Website

RE: FEATURE: Mobile (major update).

Wed Jul 30, 2014 5:55 am

The feedback I have from most of my customers, who use broadband wi-fi to connect their phones to internet, that the application is taking considerable time to load. This is annoying to most customers. GGS team should consider improving this aspect as otherwise an improvement could lead to dissatisfaction instead of delight!

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