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GUIDE: Password reset for SiteAdmin.

Posted: Sun Apr 14, 2013 1:43 pm
by johan
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GUIDE: Password recovery.

Have you forgotten the password to SiteAdmin and you just cannot get into your server?

Servers hosted by GpsGate

If you have a server hosted by GpsGate, please contact support for a solution.

Servers installed on-site

If you have your own server, installed and managed by yourself, run PasswordReset.exe

You find it under C:\GpsGateServer\Franson NMEA Service (or to C:\inetpub\wwwroot\GpsGateServer\Franson NMEA Service for old servers)

If you cannot find PasswordReset.exe please download it first.

1. Download the PasswordReset tool here:
http://update.gpsgate.com/install/PasswordReset.exe

2. Copy PasswordReset.exe to C:\GpsGateServer\Franson NMEA Service (or to C:\inetpub\wwwroot\GpsGateServer\Franson NMEA Service for old servers)

Trouble shooting

PasswordReset gives an error message when you start it:
http://forum.gpsgate.com/viewtopic.php?p=70626#p70626

Regards,
Johan

GpsGate Support

RE: GUIDE: Password reset for SiteAdmin.

Posted: Wed Sep 04, 2013 2:40 am
by planinfor
estoy desesperado....
instale una actualizaciĆ³n y muriĆ³ mi clave =(

al aplicar esta me aparece el siguiente mensaje de error:

Error executing 'SELECT MIN(aplication_id) FROM applications
where bo_type= 'GpsGate.SiteAdminApplication.SiteAdmin
Application'

RE: GUIDE: Password reset for SiteAdmin.

Posted: Wed Sep 04, 2013 12:18 pm
by Gabor
Hi planinfor,

Please send an email to support [at] gpsgate.com with detailed description. Please attach the NMEA error logs from the last few days when you had this problem. You can find the error logs under C:\GpsGateServer\ErrorLogs


Regards,
Gabor
GpsGate Support

RE: GUIDE: Password reset for SiteAdmin.

Posted: Thu Sep 05, 2013 9:10 pm
by planinfor
Solucionado mil gracias el error era mio. =)

RE: GUIDE: Password reset for SiteAdmin.

Posted: Mon Nov 25, 2013 5:53 am
by brumas
Every time I try to open PasswordReset an error window show up saying
RoundTrip is denied database access

what can I do now?

RE: GUIDE: Password reset for SiteAdmin.

Posted: Mon Nov 25, 2013 12:08 pm
by johan
Delete the file C:\GpsGateServer\Franson NMEA Service\BlockEnabled then test again.

Regards,
Johan

GpsGate Support

RE: GUIDE: Password reset for SiteAdmin.

Posted: Fri Sep 11, 2015 7:46 am
by shane
Hi, I try to open SiteAdmin but the error says HTTP 404. The resouce you are looking for could have been removed, had its name changed, or temporarily unavailable. Is there any way to get it back?

RE: GUIDE: Password reset for SiteAdmin.

Posted: Fri Sep 11, 2015 8:41 am
by johan
You have entered a URL that does not exist.

Regards,
Johan

GpsGate Support

RE: GUIDE: Password reset for SiteAdmin.

Posted: Mon Sep 14, 2015 6:13 am
by shane
Is there a way I can find out the right the url?

RE: GUIDE: Password reset for SiteAdmin.

Posted: Wed Sep 16, 2015 1:01 am
by shane
Hi johan, this is the url to our tracking system http://10.10.1.6/evt/VehicleTracker/Veh ... px?appid=4
and I have the admin password, but when I try to access the SiteAdmin url from the start menu. it gives me the HTTP 404 error. Is there a way to access the SiteAdmin?

RE: GUIDE: Password reset for SiteAdmin.

Posted: Wed Sep 16, 2015 5:40 am
by johan
Use http://10.10.1.6/evt/siteadmin

Regards,
Johan

GpsGate Support

RE: GUIDE: Password reset for SiteAdmin.

Posted: Wed Sep 16, 2015 7:20 am
by shane
Thanks, I got in now

Originally posted by johan

Use http://10.10.1.6/evt/siteadmin

Regards,
Johan

GpsGate Support

Re: GUIDE: Password reset for SiteAdmin.

Posted: Tue Dec 20, 2016 4:51 am
by Salesa
Shane has passed away last Friday, and I just want to asked if you could provide some information about the admin log in for our vehicle tracking please. Thank you

Re: GUIDE: Password reset for SiteAdmin.

Posted: Wed Jan 11, 2017 3:12 am
by Salesa
Hello;

Shane has passed away a Month ago and I am having difficulties accessing to our vehicle tracking admin site. I've already download the password reset file but it did not work. Can you assist me please.

Thank you

Tili

Re: GUIDE: Password reset for SiteAdmin.

Posted: Wed Jan 11, 2017 6:29 am
by johan
Contact support.