Bolt
Posts: 197
Joined: Fri Apr 17, 2009 2:55 am
Location: Australia

Event rules not recognizing Device Manager

Wed Jan 02, 2013 2:04 pm

Can someone please give me an indication on how to fix this problem

I have installed GpsGate on a new server and the tracking side of it is working OK
Device Manager is configured correctly for the device I use, however when I create an event in the Event Rules, I get a
"Message Field xxxxxx used by expressions is not mapped" (it is definitely mapped) thus I am unable to create Events.

I have read every Support document and continually search this forum for an answer but no luck.

Next option will be a re-install.

Any genuine help will be appreciated

User avatar
johan
GpsGate
Posts: 15423
Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
Contact: Website

RE: Event rules not recognizing Device Manager

Wed Jan 02, 2013 2:09 pm

The vehicles included in the rules does not have the variable mapped.

Right click on a user in the vehicle list and select "Overview" to see an overview of the setup for each individual vehicle/user.

Regards,
Johan

GpsGate Support

Bolt
Posts: 197
Joined: Fri Apr 17, 2009 2:55 am
Location: Australia

RE: Event rules not recognizing Device Manager

Wed Jan 02, 2013 2:21 pm

Thanks Johan

Something so stupidly simple........

However,this maybe something to look at in the future as the error message is misleading. To me, an experienced user, it refered to a problem with the Device Mapper!

Nice to get some good help!

Happy New Year

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