piter197
Posts: 830
Joined: Sun Jan 09, 2011 3:32 am

Revoke Device type and Device Mapper

Thu Dec 20, 2012 5:32 pm

Hi,

When I tried to Edit User's Device, Device type and Device Mapper drop down list disabled (grey), and a warning sign: this must be edited in the user's original application. My Central Application (123).

How to revoke this back to this application (because My Central Application not really the original one, I add this user later from this application to My Central Application and change it into _Unit only to centralize monitoring all unit) ?

Thank you.

Best Regards,
piter197

User avatar
Mattias
GpsGate
Posts: 135
Joined: Wed Dec 16, 2009 3:59 pm
Location: Sweden

RE: Revoke Device type and Device Mapper

Fri Dec 21, 2012 3:53 pm

Hi,

The "original" application is either:

A) The application which the selected user type is in. To change app, set User Type to Empty (Advanced) in your current original app, then login to the other app and set User Type here instead. User Types are not shared between apps, so for example "Device" (from template) in one app is not the same User Type has "Device" in another app.

B) The application which the selected device mapper is in (i.e. the application which the device was created in). At the moment there is unfortunately no other way to change original app than removing the device and re-creating it in the other application.
We will look into making this possible in an easier way.

Regards,
Mattias

Lambada
Posts: 11
Joined: Fri Apr 23, 2010 2:34 pm

RE: Revoke Device type and Device Mapper

Sat Aug 09, 2014 2:12 pm

Hi,
In application I can´t edit user which is Admin in SiteAdminApplication too. It says "this must be edited in user s original application".
User was created in SiteAdminApp, but there is no function for edit/change device type, listener.
How can I solve it?
Thanks,
Lukas

User avatar
johan
GpsGate
Posts: 14987
Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
Contact: Website

RE: Revoke Device type and Device Mapper

Sat Aug 09, 2014 3:23 pm

It is recommended that you create the vehciles in the applications.

How come you cannot just create a new user?

Regards,
Johan

GpsGate Support

Lambada
Posts: 11
Joined: Fri Apr 23, 2010 2:34 pm

RE: Revoke Device type and Device Mapper

Sun Aug 10, 2014 2:26 am

Hi Johan,
I hope I can create a new user.
I´ve created my first user in application and I choose "add existing" instead of "add new".
Existing was only one - SiteAdminUser.
I can change device now.
Is there some way to do it without data loss?
Thanks
Lukas

User avatar
johan
GpsGate
Posts: 14987
Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
Contact: Website

RE: Revoke Device type and Device Mapper

Sun Aug 10, 2014 8:32 am

If you send a SiteAdmin login to support @ gpsgate.com we can take a look at this.

Regards,
Johan

GpsGate Support

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