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by Mattias
Fri Feb 10, 2012 8:08 pm
Forum: GpsGate Server - How to setup and use
Topic: FIX: Unable to save application in SiteAdmin
Replies: 1
Views: 2888

FIX: Unable to save application in SiteAdmin

Note: for an updated version of this and other articles, we recommend you to check our knowledge base here SYMPTOM You get an error similar to the following when browsing the Device Type page in SiteAdmin or when saving an Application in SiteAdmin "Server Error in '/GpsGateServer' Application. Oper...
by Mattias
Thu Feb 09, 2012 6:43 pm
Forum: GpsGate Server - How to setup and use
Topic: Plugin: Visit All
Replies: 0
Views: 2912

Plugin: Visit All

Note: for an updated version of this and other articles, we recommend you to check our knowledge base here Visit All Plugin v3.0.0.3320 (labsupdate.gpsgate.com) Released: 2012-02-09 "Visit All" is an event expression that can be used to check that a vehicle has visited all geofences in a tag or all...
by Mattias
Tue Jan 31, 2012 7:11 pm
Forum: GpsGate Server Plugins new and updated
Topic: ChangeLog: Patch.3275
Replies: 1
Views: 8571

ChangeLog: Patch.3275

ChangeLog: Patch.3275 NOTE!! Replaced by Core 3.1.0.3840 http://forum.gpsgate.com/topic.asp?TOPIC_ID=12538 2012-10-09 Patch.3275 v3.0.0.3575 - FIX: POIs displayed in wrong place before map is panned using custom maps. Problem is now fixed. - FIX: Saving some more complicated Live Events. Problem fix...
by Mattias
Tue Jan 31, 2012 7:11 pm
Forum: GpsGate Server - How to setup and use
Topic: Plugin: User Actions
Replies: 0
Views: 5329

Plugin: User Actions

Note: for an updated version of this and other articles, we recommend you to check our knowledge base here Terminal Plugin v3.0.0.3289 (update.gpsgate.com) Released: 2012-01-31 New system tool, User Actions. Logs various user actions in the system. * Logins * User add/update/remove * Device add/upd...
by Mattias
Fri Jan 27, 2012 9:16 pm
Forum: GpsGate Server - How to setup and use
Topic: Garmin PND (FMI)
Replies: 88
Views: 39507

RE: Garmin PND (FMI)

Hi, I think I understand the issue now. Are you running the A1 device in ASCII mode? We have not implemented Garmin support for the A1 in ASCII mode. The ASCII mode only support Chat, not sending jobs etc, at least not as far as I know. Is it possible for you to change to Binary mode and try again? ...
by Mattias
Thu Jan 26, 2012 8:53 pm
Forum: GpsGate Server - How to setup and use
Topic: Garmin PND (FMI)
Replies: 88
Views: 39507

RE: Garmin PND (FMI)

Yes, it seems so, but then you should also get the "Cannot send data. No master connection tunnel available." error. Can you turn on Debug level logging and try again? Send the log to support@gpsgate.com Otherwise I can check it for you if you want, just send remote desktop login to support@gpsgate....
by Mattias
Thu Jan 26, 2012 3:26 pm
Forum: GpsGate Server - How to setup and use
Topic: Bug when moving a POI in Firefox 9 and IE9
Replies: 1
Views: 1579

RE: Bug when moving a POI in Firefox 9 and IE9

Hi,

I can confirm this. We will try to fix it ASAP.

Meanwhile, you can edit POI position by right-clicking the wanted position on the map and select "Pick POI Location".

Regards,
Mattias
by Mattias
Thu Jan 26, 2012 2:13 pm
Forum: GpsGate Server - How to setup and use
Topic: Garmin PND (FMI)
Replies: 88
Views: 39507

RE: Garmin PND (FMI)

> If I try to send a message from the chat cli, nothing appears on the A1 terminal, other than the normal position report. OK, this might be the problem then. So when you see: [2012-01-24 12:20:24] (91.80.22.49:2020/Garmin/direct) Server: [0x10][0xA1]!*[0x00][0xF8]G[0x81])[0x01][0x01][0x00][0x00][0x...
by Mattias
Wed Jan 25, 2012 9:52 pm
Forum: GpsGate Server - How to setup and use
Topic: Garmin PND (FMI)
Replies: 88
Views: 39507

RE: Garmin PND (FMI)

Hmm, well it seems to successfully send the command then, it just does not get any response from the device. If you try to send a message again, do you also see data in the A1 device's terminal in GGS? And again, have you checked with SysTech that you have a correct Garmin supported firmware on your...
by Mattias
Tue Jan 24, 2012 7:26 pm
Forum: GpsGate Server - How to setup and use
Topic: Garmin PND (FMI)
Replies: 88
Views: 39507

RE: Garmin PND (FMI)

How many steps did it complete (Current/Max Steps)? Step description? The incoming chat seems correct. It is the old Garmin protocol but it should be handled by our driver. Since the device keeps sending it I guess there is no response from the server? Can you check the error logs at around the same...
by Mattias
Mon Jan 23, 2012 8:09 pm
Forum: GpsGate Server - How to setup and use
Topic: Garmin PND (FMI)
Replies: 88
Views: 39507

RE: Garmin PND (FMI)

@gltrack Make sure (check with SysTech) that you have a correct Garmin supported firmware on your A1. We have implemented the $SNDGA command, not $SNDTXT. If you can send a $SNDGA command from the Garmin (through the A1), does it show up in the A1 terminal in GGS? When you send a message from GGS, d...
by Mattias
Thu Jan 19, 2012 5:05 pm
Forum: GpsGate Server - How to setup and use
Topic: Plugin: LiveFilter
Replies: 0
Views: 1313

Plugin: LiveFilter

LiveFilter Plugin v3.0.0.3283 (labsupdate.gpsgate.com) Released: 2012-01-24 The LiveFilter plugin filters incoming data in real-time. The filter currently filters "noisy" data that some trackers send when standing still. 1) In SiteAdmin, go to Plugins. 2) First, you need to install Core v3.0.0.3275....
by Mattias
Thu Jan 19, 2012 4:40 pm
Forum: GpsGate Server - How to setup and use
Topic: Dispatch changes.
Replies: 5
Views: 2730

RE: Dispatch changes.

Hi,

Yes, Location (start) and Destination (stop) is useful in some cases.
If your use case does not need two locations, you can hide Destination by clicking the "down arrow" icon in the Dispatch plugin's toolbar menu (top right corner) -> Edit dialog -> (De)select fields.

Regards,
Mattias
by Mattias
Wed Jan 18, 2012 6:22 pm
Forum: GpsGate Server - How to setup and use
Topic: POI not showing for all users
Replies: 8
Views: 3495

RE: POI not showing for all users

There is no other way to enable/disable POI categories for a role than manually checking the roles' privileges in VehicleTracker.

I guess the admin and the "normal" user are in different roles?

Regards,
Mattias
by Mattias
Wed Jan 18, 2012 5:52 pm
Forum: GpsGate Server - How to setup and use
Topic: POI not showing for all users
Replies: 8
Views: 3495

RE: POI not showing for all users

Hi, The new POIs that you added (those that are not visible), are they added to a new or an old category? _EditLocation specifies which POIs a user/role may edit. _EditLocationCategory specifies which categories a user/role may edit. _ReadLocationCategory specifies which categories a user/role may r...

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