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by Mattias
Thu Feb 25, 2010 8:18 pm
Forum: GpsGate Server - How to setup and use
Topic: Custom Maps location
Replies: 5
Views: 3082

RE: Custom Maps location

Hi, There should be a virtual directory in IIS called "Maps" pointing to a path you specified during install. "C:\inetpub\wwwroot\GpsGateServerMaps" is the default path but check your IIS setup if you are unsure that you did not do any changes. Place your custom maps in the path specified by the vir...
by Mattias
Thu Feb 18, 2010 4:35 pm
Forum: GpsGate Server - How to setup and use
Topic: documentation of of gps gate in chm format
Replies: 4
Views: 2531

RE: documentation of of gps gate in chm format

Hi,

I stumbled upon this problem as well, and I found a way to solve it. You need to unblock the file. Check this guide: http://blog.crowe.co.nz/archive/2007/04/13/719.aspx

Regards,
Mattias
by Mattias
Fri Feb 12, 2010 8:35 pm
Forum: GpsGate Server - How to setup and use
Topic: FIX: Could not connect to MSSQL database
Replies: 0
Views: 10343

FIX: Could not connect to MSSQL database

Note: for an updated version of this and other articles, we recommend you to check our knowledge base here SYMPTOM During installation when accessing SiteAdmin, you get the following error: "Cannot open database "GpsGateServer" requested by the login. The login failed. Login failed for user 'SERVER...
by Mattias
Fri Feb 05, 2010 7:09 pm
Forum: GpsGate Server - How to setup and use
Topic: GpsGate PocketPC 2.6.0.325
Replies: 1
Views: 1930

RE: GpsGate PocketPC 2.6.0.325

Hi, You need to follow this guide: http://gpsgate.com/index.php?id=140 And especially note the text in italics for step 2 under "Add GpsGate.com as Output": "If you would like to connect to another GpsGate Server installation then then use that option and type in the server URL in the text field bel...
by Mattias
Fri Feb 05, 2010 7:05 pm
Forum: GpsGate Server - How to setup and use
Topic: Total distance wrong
Replies: 8
Views: 3985

RE: Total distance wrong

Hi,

Trying to select data manually from the database is quite complex, especially for the track info case. I would recommend using the SOAP API (http://franson.com/gpsgateserver/SoapKit.zip) instead.

Regards,
Mattias
by Mattias
Fri Feb 05, 2010 6:55 pm
Forum: GpsGate Server - How to setup and use
Topic: Engine Idle Time and Vehicle Idle Time
Replies: 4
Views: 3696

RE: Engine Idle Time and Vehicle Idle Time

Most, if not all, of the vehicle trackers that GpsGate Server support can detect engine on/off, for example IntelliTrac X1. (http://gpsgate.com/index.php?id=155)

Regards,
Mattias
by Mattias
Fri Feb 05, 2010 6:51 pm
Forum: GpsGate Server - How to setup and use
Topic: Server Icons
Replies: 1
Views: 1847

RE: Server Icons

Hi,
Currently you cannot change the map icons. Thanks for your feedback though, we will consider it for future versions.

Regards,
Mattias
by Mattias
Fri Feb 05, 2010 6:50 pm
Forum: GpsGate Server - How to setup and use
Topic: Outside Geofence false alarms with motion sensor
Replies: 6
Views: 2946

RE: Outside Geofence false alarms with motion sensor

Hi again,
The time schedule should not affect the event rule. It should not trigger false alarms.

There will be a new version released soon that hopefully will fix this. Please post back here after you have tried this new version if the issue still exist.

Regards,
Mattias
by Mattias
Fri Feb 05, 2010 6:46 pm
Forum: GpsGate Server - How to setup and use
Topic: ReportID's in 2.2
Replies: 2
Views: 1880

RE: ReportID's in 2.2

Hi,

I am not sure what you mean. Can you please explain more? What is Systech ReportID for example?

Regards,
Mattias
by Mattias
Thu Feb 04, 2010 6:02 pm
Forum: GpsGate Server - How to setup and use
Topic: Outside Geofence false alarms with motion sensor
Replies: 6
Views: 2946

RE: Outside Geofence false alarms with motion sensor

Hi,
I believe this has been fixed by this patch: http://franson.com/forum/topic.asp?TOPIC_ID=10886 ("Faulty Events/Alarms created")
Please try it out.

This patch is of course included in the 2.3.1 beta and future versions too.

Regards,
Mattias
by Mattias
Wed Feb 03, 2010 5:35 pm
Forum: GpsGate Server - How to setup and use
Topic: Outside Geofence false alarms with motion sensor
Replies: 6
Views: 2946

RE: Outside Geofence false alarms with motion sensor

Hi, Which version of GpsGate Server are you currently running? There have been major updates to the event rules in the latest versions which might correct this behavior. Can you please also explain exactly how your event rule has been setup so we can make sure it is not just setup wrong. Regards, Ma...
by Mattias
Wed Feb 03, 2010 4:14 pm
Forum: GpsGate Server - How to setup and use
Topic: Engine Idle Time and Vehicle Idle Time
Replies: 4
Views: 3696

RE: Engine Idle Time and Vehicle Idle Time

Hi, In the Distance Reports you can only find out total Idle Time right now. We will consider Engine/Vehicle Idle Time for future releases. For now, you can find Engine Idle Time by setting up an event rule that checks: 1. Engine Off And Vehicle Idle Time by setting up an event rule that checks: 1. ...
by Mattias
Wed Feb 03, 2010 1:52 pm
Forum: GpsGate Server - How to setup and use
Topic: Installation of Server v2.3
Replies: 3
Views: 2498

RE: Installation of Server v2.3

Hi, There is no new manual for GpsGate Server v2.3 yet. The requirements specified in "GPSGate Server Inst Admin Guide 2.2.pdf" are however still applicable for v2.3. The only difference is that MS SQL Server 2000/2005/2008 are supported in the install wizard now and there is no need for a manual in...
by Mattias
Tue Feb 02, 2010 6:25 pm
Forum: GpsGate Server - How to setup and use
Topic: Different sounds for different events.
Replies: 2
Views: 2173

RE: Different sounds for different events.

Hi,
Thanks for your feedback. Currently it is not possible to use different sounds with the SoundAlarm plugin. We might add this feature in future releases.

Regards,
Mattias
by Mattias
Thu Dec 17, 2009 2:10 pm
Forum: GpsGate Server - How to setup and use
Topic: Ignition Sense Configuration
Replies: 2
Views: 2270

RE: Ignition Sense Configuration

Are "on" and "off" different signals? You should set this up in the device mapper (Vehicle Tracker->Admin->Device mappers). Bind the correct signals to, for example, Power On and Power Off. You also need to create an event rule (Vehicle Tracker->Admin->Event Rules) where you specify Power On as the ...

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