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by AndrewC
Tue Oct 18, 2016 3:52 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167190

Re: FEATURE: Mobile (major update).

New BETA Release 4.0.0.4698 New Features "Full Detail Labels" setting added to Vehicle List settings to allow full addresses, signals and times to be viewed without truncation on smaller screens Improvements Many more performance tuning changes to improve the speed of the native app and web version...
by AndrewC
Sun Oct 16, 2016 6:14 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167190

Re: FEATURE: Mobile (major update).

Hi Yo Lim,

We can look into making this a configurable option in the settings page.
by AndrewC
Wed Oct 12, 2016 3:07 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167190

Re: FEATURE: Mobile (major update).

Hi rtoko,

Could you please send us a support email at our support address with some information about the operating system and model of device you are running on?

http://gpsgate.com/contact_us
by AndrewC
Wed Oct 12, 2016 12:49 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167190

Re: FEATURE: Mobile (major update).

New BETA Release 4.0.0.4666 New Features GpsGate Mobile has been given an upgrade to coincide with the release of GpsGate Fleet for iOS and Android. Read lots more about GpsGate Fleet here . This is a major user interface redesign so consider testing the upgrade on a staging server before releasing...
by AndrewC
Wed Oct 12, 2016 12:49 pm
Forum: GpsGate Server - How to setup and use
Topic: Dispatch plugin redesigned!
Replies: 72
Views: 37575

Re: Dispatch plugin redesigned!

New BETA Release 4.0.0.4666 New Features Dispatch Mobile plugin updated for compatibility with new GpsGate Mobile Fleet interface Note: This update will require you to upgrade to the latest version of GpsGate Mobile. Please see the the blog post for more information http://gpsgate.com/blogComment/g...
by AndrewC
Tue Oct 11, 2016 11:58 am
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167190

Re: FEATURE: Mobile (major update).

Hi, We have an update coming soon that is confirmed to solve the panning issue on the latest versions of the Edge browser in Windows Phone 10. We will also out of necessity be updating our minimum requirements for Windows Phone to be version 10. If the issue persists on the older platform we can lik...
by AndrewC
Wed Oct 05, 2016 9:38 am
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167190

Re: FEATURE: Mobile (major update).

Hi,

Could you please send us a support email about this issue and we will investigate. http://gpsgate.com/contact_us

Thankyou.
by AndrewC
Thu Sep 29, 2016 11:03 am
Forum: GpsGate Server - How to setup and use
Topic: Tracks not sticking to roads
Replies: 8
Views: 7166

Re: Tracks not sticking to roads

Yes, if you would reliably like higher resolution tracks, the best bet is for your device to upload more location information.
by AndrewC
Mon Sep 26, 2016 10:27 am
Forum: GpsGate Server - How to setup and use
Topic: September 2016 - Releases and Updates
Replies: 5
Views: 5074

Re: September 2016 - Releases and Updates

Hi,

Could you please send us an email to our support address about this issue and we will look into it.
by AndrewC
Thu Sep 22, 2016 2:41 pm
Forum: GpsGate Server - How to setup and use
Topic: Tracks not sticking to roads
Replies: 8
Views: 7166

Re: Tracks not sticking to roads

The show trace feature draws a line between points that are sent to the user interface to move the current position of the device on the map, in real time. When you opt to draw a track, that shows data that has undergone more processing to improve the quality of the paths. This is processing that is...
by AndrewC
Thu Sep 22, 2016 12:31 pm
Forum: GpsGate Server - How to setup and use
Topic: Tracks not sticking to roads
Replies: 8
Views: 7166

Re: Tracks not sticking to roads

Hi David, The tracks that you see on the app are the result of exactly what your device has uploaded to the server. In the case of your screenshot, the corners of the drawn line are points that were uploaded. The lines between them just show the order that they were visited, and are drawn between th...
by AndrewC
Tue Sep 20, 2016 4:27 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167190

Re: FEATURE: Mobile (major update).

Hi, We do currently aim to support Windows Phone for the Mobile plugin. It is not our platform of focus, however and there have been some bugs for the platform introduced by updates. We have an upcoming release designed to solve UI responsiveness that should help alleviate some of the jankiness on t...
by AndrewC
Mon Sep 12, 2016 6:09 pm
Forum: GpsGate Server - How to setup and use
Topic: position incoerent between desktop & mobile
Replies: 3
Views: 4319

Re: position incoerent between desktop & mobile

Hi, Thanks for the follow up information. We have identified the issue which could cause updates to stop being delivered to the browser after switching GpsGate Server applications in the Mobile view. The fix is now live on the beta.gpsgate.com repository for testing in a beta environment and will ma...
by AndrewC
Mon Sep 12, 2016 10:11 am
Forum: GpsGate Server - How to setup and use
Topic: position incoerent between desktop & mobile
Replies: 3
Views: 4319

Re: position incoerent between desktop & mobile

Thanks for the report. Could you tell us a few details about the version that you are using?

* Mobile plugin version number
* Patch.v4 version number
* Browser used
* Operating system of mobile device and version
by AndrewC
Tue Aug 09, 2016 1:07 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167190

RE: FEATURE: Mobile (major update).

New BETA Release 4.0.0.4406 Features GpsGate Mobile has moved to push technology. Data will arrive as soon as the server is aware of your vehicles movingThe geocoding rate and UI update rate is now configurable for lower end devices in the Settings page Fixes System level fields only used for intern...

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