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by AndrewC
Tue Dec 20, 2016 5:25 pm
Forum: GpsGate Server - How to setup and use
Topic: Mobile view not working
Replies: 4
Views: 2694

Re: Mobile view not working

Please make sure that the users that are trying to log in to the Mobile view have the privilege "_MobileLogin" enabled in a role they are present in. They must also have Views -> _ReadViews access to at least one view that is accessible through the Mobile interface. Simply having _EditViews enabled ...
by AndrewC
Mon Dec 19, 2016 12:26 am
Forum: GpsGate Server - How to setup and use
Topic: Unable to view Commands in latest Mobile Patch
Replies: 1
Views: 1691

Re: Unable to view Commands in latest Mobile Patch

Hi,

Please update your beta version to the latest version of the Mobile plugin on the beta.gpsgate.com repository to solve this issue.
by AndrewC
Fri Dec 09, 2016 4:17 pm
Forum: GpsGate Server - How to setup and use
Topic: [ RESOLVED ] Server Error - Compilation Error in mobile
Replies: 5
Views: 4373

Re: Server Error - Compilation Error in mobile

Hi, we have identified what causes this issue and how to fix it. We will release an update to the beta repository for the Mobile plugin which should remove the need for the workaround. Why this suddenly started happening despite no changes being made to this specific code for nearly 2 years is a mys...
by AndrewC
Fri Dec 09, 2016 10:48 am
Forum: GpsGate Server - How to setup and use
Topic: [ RESOLVED ] Server Error - Compilation Error in mobile
Replies: 5
Views: 4373

Re: Server Error - Compilation Error in mobile

Hi, If you have migrated GpsGate Server to .NET version 4, please make sure that the app pool in IIS for your GpsGate Server application is set to .NET CLR version 4 and Integrated pipeline mode. If you still get the error, please try navigating to yoursitename/m/index.html instead of yoursitename/m...
by AndrewC
Wed Dec 07, 2016 10:05 am
Forum: GpsGate Server - How to setup and use
Topic: GpsGate Fleet Androiod/iPhone APP
Replies: 2
Views: 2447

Re: GpsGate Fleet Androiod/iPhone APP

I believe this has already been solved via helpdesk, but for anyone else having this issue: There is a chance that your manifest file location was set incorrectly by installing the Mobile plugin from a URL that is only accessible internally in your network. Solution Go into your SiteAdmin panel and ...
by AndrewC
Thu Nov 10, 2016 11:58 am
Forum: GpsGate Server - How to setup and use
Topic: Trouble shoot Fleet App?
Replies: 6
Views: 4578

Re: Trouble shoot Fleet App?

Hi,

I have searched and cannot find an email on this topic. Could you please verify that you sent the mail to the address found on the http://gpsgate.com/contact_us page.
by AndrewC
Thu Nov 03, 2016 10:01 am
Forum: GpsGate Server - How to setup and use
Topic: Trouble shoot Fleet App?
Replies: 6
Views: 4578

Re: Trouble shoot Fleet App?

If you would like help with your specific endpoint, could you please send a ticket to our support email and we will endeavour to get it running.
by AndrewC
Mon Oct 31, 2016 3:17 pm
Forum: GpsGate Server - How to setup and use
Topic: Trouble shoot Fleet App?
Replies: 6
Views: 4578

Re: Trouble shoot Fleet App?

When you connect to the server with your GpsGate Tracker app, you'll be connecting to the IP or hostname of the server. e.g.: 192.168.0.100 or yourgpsgateserver.com When you load a web page in a browser on your server, you will be connecting to the specific page/resource on the server as served thro...
by AndrewC
Fri Oct 28, 2016 3:03 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167642

Re: FEATURE: Mobile (major update).

New BETA Release
4.0.0.4756

New Features
  • Trips view has been added to GpsGate Fleet and GpsGate Mobile. Read a lot more about it on our blog post
Bugs
  • Pinned vehicle markers can leave the viewed map area without causing a pan
by AndrewC
Fri Oct 28, 2016 2:16 pm
Forum: GpsGate Server - How to setup and use
Topic: Dispatch plugin redesigned!
Replies: 72
Views: 37629

Re: Dispatch plugin redesigned!

New BETA Release
4.0.0.4756

Improvements
  • Job panel contents no longer re-downloaded after modification or deletion of a route in UI
by AndrewC
Wed Oct 26, 2016 6:47 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: SMS Proxy for Android
Replies: 14
Views: 11060

Re: FEATURE: SMS Proxy for Android

New LIVE Release 1.0.15 Fixes SMS Proxy will now wait to acknowledge the sending of a message to the GpsGate Server until the SMS gateway responds that the message has been sent. This will prevent some SMS delivery failures being reported as a success. SMS Proxy will no longer crash when empty or i...
by AndrewC
Mon Oct 24, 2016 10:45 am
Forum: GpsGate Server - How to setup and use
Topic: Dispatch plugin redesigned!
Replies: 72
Views: 37629

Re: Dispatch plugin redesigned!

New BETA Release 4.0.0.4735 New Features Scheduled Dispatching feature implemented When you have created a valid Route and assigned a worker, you will see a new "Dispatching date" field appear in the Edit Route window. Select a date and time in this field and save your Route. The route will be disp...
by AndrewC
Fri Oct 21, 2016 5:52 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167642

Re: FEATURE: Mobile (major update).

@husky92

Have you tested loading the newly updated Mobile plugin on your server on a platform other than Windows 8.1? Does it work?

We are able to load the new version of GpsGate Mobile on Windows Phone 8.1 in our testing.
by AndrewC
Thu Oct 20, 2016 3:45 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167642

Re: FEATURE: Mobile (major update).

New BETA Release
4.0.0.4718

Bugs
  • Fix for some servers causing attached GpsGate Fleet apps to report an inability to download a manifest file
by AndrewC
Thu Oct 20, 2016 9:48 am
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Mobile (major update).
Replies: 322
Views: 167642

Re: FEATURE: Mobile (major update).

Have you made sure to update not only the Mobile plugin, but the Dispatch and Dashboard plugins if you are using those. Also have you tried completely clearing the cache and saved website settings for your site before loading the new version of the page. This should not usually be necessary, but is ...

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