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by Greg
Wed Dec 30, 2015 11:47 am
Forum: GpsGate Server - How to setup and use
Topic: Can't record maintenance event afteraddcustomfield
Replies: 4
Views: 2506

RE: Can't record maintenance event afteraddcustomfield

Hi,

We'll take a look at this and get back to you.

Regards,
Greg

GpsGate Support
by Greg
Thu Dec 17, 2015 3:06 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: GpsGate Native Maps
Replies: 0
Views: 1697

FEATURE: GpsGate Native Maps

GpsGate Native Maps is an inhouse map service based on OSM (openstreetmap.org) data and includes maps for the whole planet.

Installation instructions and more info available on our blog: http://gpsgate.com/blogComment/native_m ... ole_planet

Regards,
Greg

GpsGate Support
by Greg
Thu Dec 17, 2015 3:01 pm
Forum: GpsGate Server - How to setup and use
Topic: Event Icon not removed when Event is closed
Replies: 10
Views: 3923

RE: Event Icon not removed when Event is closed

The issue has been fixed in Patch.v4 (v: 4.0.0.3632)
You can update Patch.v4 from beta.gpsgate.com.

Regards,
Greg

GpsGate Support
by Greg
Wed Dec 16, 2015 3:23 pm
Forum: GpsGate Server - How to setup and use
Topic: Event Icon not removed when Event is closed
Replies: 10
Views: 3923

RE: Event Icon not removed when Event is closed

Hi,

Thanks for reporting. We've identified the issue and a fix will be available shortly; I will post back once it is available.

Regards,
Greg

GpsGate Support
by Greg
Mon Nov 02, 2015 12:22 pm
Forum: GpsGate Server - How to setup and use
Topic: Translating Gps Gate Server
Replies: 7
Views: 3831

RE: Translating Gps Gate Server

Hi, The word(s) under the Phrase column is what you see in the UI while the Key is what is used internally. Therefore, anything you see under the Phrase column is present in the UI (except if there is a Custom Translation present). Are you trying to translate an existing language (add to it) or are ...
by Greg
Thu Oct 29, 2015 11:01 am
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: ArcGIS GeoEvent Processor Intergation
Replies: 43
Views: 29242

RE: FEATURE: ArcGIS GeoEvent Processor Intergation

Hi JayFF, I did not use any settings. First I updated ArcGIS Server to 10.3.1 and then ArcGIS GeoEvent Manager to 10.3.1. This broke the inbound connector however I was able to create a new one using the GpsGate Transport which was always present in the Transport list. It's hard to debug without any...
by Greg
Thu Oct 29, 2015 10:47 am
Forum: GpsGate Server - How to setup and use
Topic: Translating Gps Gate Server
Replies: 7
Views: 3831

RE: Translating Gps Gate Server

Hi, The GUID is per language and not per file. If you creating a new Language (ie: 'My English') then just give it a name and ignore the GUID in the file. If you want a new file for your English language then the GUID should be the same as in your other English files. Regards, Greg GpsGate Support
by Greg
Tue Oct 27, 2015 7:10 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: ArcGIS GeoEvent Processor Intergation
Replies: 43
Views: 29242

RE: FEATURE: ArcGIS GeoEvent Processor Intergation

Hi JayFF, Sorry for the delay is answering. After updating my ArcGIS server to 10.3.1 I experience a similar issue to yours, my inputs stopped working because the Transport is not available. However, when navigating to Site -> Components -> Transports I can see the 'GpsGate Server Http Pull' Transpo...
by Greg
Fri Oct 23, 2015 1:05 pm
Forum: GpsGate Server - How to setup and use
Topic: Triggered alarm
Replies: 1
Views: 1738

RE: Triggered alarm

Hi, Does the problem persists if you reload the page, as in: 1. Close an event - It doesn't disappear from the event list 2. Reload page 3. Is the closed event present? Do you have any error related to this in the error log? You can find the error log on your server at c:\gpsgateserver\errorlog Rega...
by Greg
Tue Oct 13, 2015 9:13 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Auto-trigger delayed events
Replies: 8
Views: 4039

RE: FEATURE: Auto-trigger delayed events

The update is available in beta at beta.gpsgate.com
Login to SiteAdmin, navigate to Plugin and change the repository to beta.gpsgate.com

Regards,
Greg

GpsGate Support
by Greg
Fri Oct 09, 2015 12:38 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Auto-trigger delayed events
Replies: 8
Views: 4039

RE: FEATURE: Auto-trigger delayed events

Hi Jay,

The issue has been fixed in the latest release of Patch and Reporting. Please update Patch.v4 and Reporting to a a minimum version of 4.0.0.3342

Regards,
Greg

GpsGate Support
by Greg
Thu Oct 08, 2015 10:51 am
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Auto-trigger delayed events
Replies: 8
Views: 4039

RE: FEATURE: Auto-trigger delayed events

Hi Jay,

We're looking into the issue of Auto-trigger events in reports (it works as expected in live events).
I'll post back once we have a solution.

Regards,
Greg

GpsGate Support
by Greg
Thu Oct 08, 2015 10:49 am
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: ArcGIS GeoEvent Processor Intergation
Replies: 43
Views: 29242

RE: FEATURE: ArcGIS GeoEvent Processor Intergation

What are the error messages related to the GpsGate Transport in the error logs of ArcGIS GeoEvent processor?

Regards,
Greg

GpsGate Support
by Greg
Wed Oct 07, 2015 12:02 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Fatigue script
Replies: 2
Views: 2027

RE: FEATURE: Fatigue script

Hi,

The issue has been fixed, please download the file again and try importing.

Regards,
Greg

GpsGate Support
by Greg
Wed Oct 07, 2015 10:46 am
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: ArcGIS GeoEvent Processor Intergation
Replies: 43
Views: 29242

RE: FEATURE: ArcGIS GeoEvent Processor Intergation

Hi,

What is the error you're getting in your GeoEvent Processor?

Regards,
Greg

GpsGate Support

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