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by multitechsb
Fri Sep 16, 2016 12:44 pm
Forum: GpsGate Server - How to setup and use
Topic: Multiple SMS Notification
Replies: 1
Views: 3348

Multiple SMS Notification

We are unable to send SMS notifications to multiple users in the same application. We have tagged the users and used this tag in the recipient list but only 1 user receives the SMS alert. We are currently using patch 4.0.0.4410
by multitechsb
Mon May 23, 2016 7:35 pm
Forum: GpsGate Server - How to setup and use
Topic: May 2016 - Releases and Updates
Replies: 3
Views: 2443

RE: May 2016 - Releases and Updates

Does this release fix the issue of Sending Commands in Mobile? (Some vehicles did not show the Commands available)
by multitechsb
Sat May 21, 2016 3:31 am
Forum: GpsGate Server - How to setup and use
Topic: Show Lat, Lon for trackpoint
Replies: 1
Views: 1635

Show Lat, Lon for trackpoint

Is there a way to show the Lat, Lon after selecting Draw Tracks for a vehicle and selecting a particular trackpoint WITHOUT enabling the Lat, Lon fields in trackpoints? This can be shown if the fields (Lat,Lon) are first displayed in Trackpoints window but it will also increase the size of the Track...
by multitechsb
Mon Apr 04, 2016 9:29 am
Forum: GpsGate Server - How to setup and use
Topic: Unable to Send Command in Mobile
Replies: 1
Views: 1511

Unable to Send Command in Mobile

We have an application with 4 Teltonika FM1120 devices. For 3 of these devices, we can Send Command in Mobile, however for 1 of the devices, the Commands Menu shows nothing below. We can send commands using VehicleTracker for all the devices. The roles and privileges are the same for all 4 devices. ...
by multitechsb
Fri Mar 18, 2016 7:07 am
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: GpsGate geocoder
Replies: 14
Views: 7190

RE: FEATURE: GpsGate geocoder

Hi Greg, Is there a way to disable the results of the geocoder when it returns something like "50m North of XYZ"? We have a customer that does not like the proximity/direction location and would prefer to either return an address without proximity/direction or return "Unknown". We do not want to tur...
by multitechsb
Tue Mar 01, 2016 6:41 am
Forum: GpsGate Server - How to setup and use
Topic: Event Icon not removed when Event is closed
Replies: 10
Views: 4451

RE: Event Icon not removed when Event is closed

Patch installed is 4.0.0.3755 As mentioned, when the Event that was triggered is closed, the Event Icon remains active on the screen and does not disappear. The only way to remove the Event Icon is to either right-click on the Icon and remove it or switch the Events Tab from Live to History and clos...
by multitechsb
Mon Feb 29, 2016 11:41 am
Forum: GpsGate Server - How to setup and use
Topic: Event Icon not removed when Event is closed
Replies: 10
Views: 4451

RE: Event Icon not removed when Event is closed

Yes. In "My Plugins" under "Core", the "Installed Version" is 4.0.0.84
The Repository URL I am using is "update.gpsgate.com"
by multitechsb
Mon Feb 29, 2016 10:41 am
Forum: GpsGate Server - How to setup and use
Topic: Event Icon not removed when Event is closed
Replies: 10
Views: 4451

RE: Event Icon not removed when Event is closed

I updated from 4.0.0.3632 to 4.0.0.3755 to 4.0.0.84
by multitechsb
Mon Feb 29, 2016 7:11 am
Forum: GpsGate Server - How to setup and use
Topic: Event Icon not removed when Event is closed
Replies: 10
Views: 4451

RE: Event Icon not removed when Event is closed

After updating to the latest patch v: 4.0.0.84 , the problem of Event Icon not being removed after Event is closed is resurfacing.
by multitechsb
Tue Dec 15, 2015 7:37 am
Forum: GpsGate Server - How to setup and use
Topic: Event Icon not removed when Event is closed
Replies: 10
Views: 4451

Event Icon not removed when Event is closed

When we close an event in the Events tab, the custom event icon is not removed from the Map screen. Only when the event icon is selected and right-clicked closed from the screen will both the icon and event shown in Events tab be removed simultaneously. In summary, closing an event from the Events t...
by multitechsb
Tue Dec 15, 2015 7:31 am
Forum: GpsGate Server - How to setup and use
Topic: VehicleTracker & Terminal Timestamp not in sync
Replies: 4
Views: 3183

RE: VehicleTracker & Terminal Timestamp not in sync

This is not an issue with Localization. The customer's application has 2 vehicles. 1 vehicle is showing the correct Date/Time stamp and the other is not. If it was an issue with Localization, even the time shown in the upper right corner of VehicleTracker would be incorrect. Even when logged in as A...
by multitechsb
Mon Dec 14, 2015 7:06 am
Forum: GpsGate Server - How to setup and use
Topic: VehicleTracker & Terminal Timestamp not in sync
Replies: 4
Views: 3183

RE: VehicleTracker & Terminal Timestamp not in sync

This problem has still not been resolved nor addressed and there has been No feedback from Support or the forum regarding the error in timestamp. We are now having customers informing us that due to this problem, Daily reports generated show the wrong Date for their vehicle's movement. To reiterate,...
by multitechsb
Thu Dec 03, 2015 10:32 am
Forum: GpsGate Server - How to setup and use
Topic: VehicleTracker & Terminal Timestamp not in sync
Replies: 4
Views: 3183

VehicleTracker & Terminal Timestamp not in sync

We have a problem with the timestamp in VehicleTracker. It is not the same as that shown in Terminal. The time/date shown in VehicleTracker is the 4th of December (Today is the 3rd of Dec). The time/date shown in Terminal is correct (3rd of Dec). We have checked the Localization settings in SiteAdmi...
by multitechsb
Sun Jul 26, 2015 3:47 pm
Forum: GpsGate Server - How to setup and use
Topic: New devicemapper from instance
Replies: 4
Views: 3235

RE: New devicemapper from instance

I think after the last patch that there is a bug. In an application, we used to be able to create a copy of a device mapper by selecting Admin > Device Mapper and clicking New. The New command button is now missing in the Admin>Device Mapper window. If however this is not a bug and the New button ha...
by multitechsb
Thu Apr 16, 2015 12:21 pm
Forum: GPS trackers, AVL hardware, SIM subscriptions etc.
Topic: Baltic Car Equipment FM Light Device Mapper
Replies: 1
Views: 1785

Baltic Car Equipment FM Light Device Mapper

We have installed the Generic BCE FM Light Device Mapper and we are able to connect to the Tracker. However, we are unable to see the Satellite Count and HDOP. We have contacted Baltic Car Equipment regarding this issue and they have responded by saying that GpsGate should enable the Satellite Count...

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