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by Mattias
Wed May 31, 2017 12:25 pm
Forum: GpsGate Server - How to setup and use
Topic: GUIDE: Solve GpsGate Fleet stuck at 90%
Replies: 4
Views: 3587

GUIDE: Solve GpsGate Fleet stuck at 90%

GUIDE: Solve GpsGate Fleet stuck at 90% If your GpsGate Fleet app gets stuck at loading (90%), your app is in a faulty state caused by Mobile plugin v4.0.0.5295 (April 2017 release). The faulty state also means that updates/fixes cannot be downloaded automatically. Fix the problem with the followin...
by Mattias
Thu Apr 06, 2017 12:55 pm
Forum: GpsGate Server - How to setup and use
Topic: GPS Fleet wont download update
Replies: 9
Views: 4091

Re: GPS Fleet wont download update

A fix has been released. Update to the latest Patch.v4 and Mobile plugins from beta.gpsgate.com and try again. Let me know if it works!
by Mattias
Mon Apr 03, 2017 11:19 am
Forum: GpsGate Server - How to setup and use
Topic: GPS Fleet wont download update
Replies: 9
Views: 4091

Re: GPS Fleet wont download update

Thanks for the feedback! The last error is also a permission issue (on C:\GpsGateServer\IIS\m-chcp\chcp.manifest).
We are working on a fix for this. I'll let you know when an update is available (1-3 days).
by Mattias
Fri Mar 31, 2017 2:56 pm
Forum: GpsGate Server - How to setup and use
Topic: GPS Fleet wont download update
Replies: 9
Views: 4091

Re: GPS Fleet wont download update

Alright! This seems to be a common problem so we are working on ways to simplify it, but basically you need to do this:

1. Login to SiteAdmin
2. Go to Settings -> Mobile
3. Enter "http://YOURIP/m-chcp/" (or HTTPS) into Repository (Content URL)

Let me know if this helped!
by Mattias
Wed Mar 29, 2017 1:08 pm
Forum: GpsGate Server - How to setup and use
Topic: GPS Fleet wont download update
Replies: 9
Views: 4091

Re: GPS Fleet wont download update

Hi! During which step do you get this error? Are you on the "Settings/Update" page, right after entering your server address? Or at the login page? Have you been running the app before or is this a new install? Are you sure that the IP address is still the same? Why aren't you using the host name? A...
by Mattias
Tue Mar 08, 2016 1:07 pm
Forum: GpsGate for Developers
Topic: GUIDE: Script Notifiers
Replies: 19
Views: 24997

RE: GUIDE: Script Notifiers

Hi, Notifier Group can only be used from Script Expressions. See context.startEvent() in the Script Editor. An example: var speed = trackPoint.velocity.groundSpeed; if (speed < 10) { context.startEvent('speedEvent', 'group1'); } else if (speed > 20) { context.startEvent('speedEvent', 'group2'); } el...
by Mattias
Tue Dec 08, 2015 10:53 pm
Forum: GpsGate for Developers
Topic: Fatigue alerts
Replies: 1
Views: 2137

RE: Fatigue alerts

Hi, That feature is not supported in the current script. If you are familiar with scripting it should be pretty easy to add though. First you need to set "minContinuousRest" to 0. See the Customization part of the blog on how to do this. Then try something like this script (Disclaimer: I have not te...
by Mattias
Wed Oct 28, 2015 12:45 pm
Forum: GpsGate Server - How to setup and use
Topic: FEATURE: Multi-Monitor
Replies: 58
Views: 35060

RE: FEATURE: Multi-Monitor

Hi, Patch.v4 (4.0.0.3439) has a fix for this. Download from the beta.gpsgate.com plugin repository.

Regards,
Mattias
by Mattias
Fri Jun 12, 2015 12:48 pm
Forum: GpsGate Server - How to setup and use
Topic: Track Points / Signal Graph problem
Replies: 9
Views: 4573

RE: Track Points / Signal Graph problem

The Patch with a fix for this is available in the beta repository.

Regards,
Mattias
by Mattias
Mon Jun 08, 2015 1:21 pm
Forum: GpsGate Server - How to setup and use
Topic: Track Points / Signal Graph problem
Replies: 9
Views: 4573

RE: Track Points / Signal Graph problem

Hey Reglo,

Can you post a screenshot of the device mapper template page in SiteAdmin before you click Save and you get the error? Or send it to support@gpsgate.com

Regards,
Mattias
by Mattias
Wed Nov 13, 2013 4:21 pm
Forum: GpsGate Server - How to setup and use
Topic: Can not add custom fields to user type
Replies: 2
Views: 2015

RE: Can not add custom fields to user type

I cannot repeat this locally. "User" is a user type you created yourself before creating the custom field right? What happens if you create a new user type now? Still the same issue? Of course it should work in both scenarios but I am just trying to find the exact way to repeat the problem. Are you ...
by Mattias
Mon Oct 28, 2013 1:45 pm
Forum: GpsGate Server - How to setup and use
Topic: Error when Save As Template
Replies: 3
Views: 2563

RE: Error when Save As Template

Ok, good.
For future reference, this query might be needed as well: "UPDATE template SET deleted = 1 WHERE object_id = 0;"

Regards,
Mattias
by Mattias
Tue Oct 22, 2013 1:08 pm
Forum: GpsGate Server - How to setup and use
Topic: User Type Editor - Device1 lost Fields
Replies: 2
Views: 2131

RE: User Type Editor - Device1 lost Fields

Hi,

This currently depends on whether the device supports the _GprsSettings command.
We will update this in the next patch so it only checks the user type template, but meanwhile you can enable this command for your device if you need to set these properties.

Regards,
Mattias
by Mattias
Wed Oct 09, 2013 12:36 pm
Forum: GpsGate Server - How to setup and use
Topic: Error when Save As Template
Replies: 3
Views: 2563

RE: Error when Save As Template

Hi, We are not sure why this is happening, but try running these queries in the database to fix it: A) UPDATE template SET deleted = 1 WHERE object_type = 'GpsGate.Reporting.v3.ReportWriter' AND object_id NOT IN (SELECT report_id FROM reportv3_report); B) UPDATE template SET object_id = 0 WHERE dele...
by Mattias
Thu Aug 29, 2013 4:01 pm
Forum: GpsGate Server - How to setup and use
Topic: NEW FEATURE: Use icons as PointsOfInterest
Replies: 10
Views: 5942

RE: NEW FEATURE: Use icons as PointsOfInterest

A new version of the POI plugin is available on beta.gpsgate.com.

Regards,
Mattias

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