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by bmalone
Wed Mar 20, 2019 3:52 pm
Forum: GpsGate Server - How to setup and use
Topic: Database Server change
Replies: 0
Views: 2335

Database Server change

Hello,

Our GPSGate environment uses a MS SQL database on a separate server. We would like to migrate the database to new hardware. How do we make the change in the GPSGate server to point to the new location?

Brian
by bmalone
Thu Jul 19, 2018 5:58 pm
Forum: GpsGate Server - How to setup and use
Topic: Breadcrumb report missing speed data
Replies: 0
Views: 1234

Breadcrumb report missing speed data

Hello, We are having an issue with the BC1000 Breadcrump report. If you look at the file for 227G, you will see that the report is correct. This vehicle is using a Sierra Wireless GX450 modem. The following settings are used in GPSGate for this vehicle: Device Type: Sierra Pinpoint XT DeviceMapper :...
by bmalone
Tue Jan 16, 2018 4:16 pm
Forum: GpsGate Server - How to setup and use
Topic: Limiting User access
Replies: 0
Views: 1055

Limiting User access

Hi,

I want to create a couple of read -only user accounts. I would like to block these users from seeing anything besides a single map and only vehicles with a certain tag.

Thanks,
Brian
by bmalone
Wed Nov 15, 2017 7:29 pm
Forum: GpsGate Server - How to setup and use
Topic: reporting event rules with out noftifications
Replies: 1
Views: 1453

reporting event rules with out noftifications

HI I have an event rule that sends an email when a vehicle enters a GeoFence area. I have a daily report that lists all these events as well. I'd like to stop the email notifications and still get the events on the daily report. But when I remove the notification, the report isn't populated. Is ther...
by bmalone
Tue Jul 11, 2017 2:08 pm
Forum: GpsGate Server - How to setup and use
Topic: No data in reportv3_data_store table
Replies: 2
Views: 1944

Re: No data in reportv3_data_store table

And update on this issue

The reportv3_data_store table is now only showing information for a subset of our vehicles. How can I make sure all vehicles are being reported in this table?
by bmalone
Mon Jun 19, 2017 2:51 pm
Forum: GpsGate Server - How to setup and use
Topic: No data in reportv3_data_store table
Replies: 2
Views: 1944

No data in reportv3_data_store table

Hi, Since our latest update to 4.0.0.84, we are no longer seeing data in the reportv3_data_store table with report_data_provider_id = 1. My DBA believes there was a process that ran regularily that populated the reporting tables. How can we turn this process back on? Thanks, Brian Malone NF Power
by bmalone
Tue May 30, 2017 6:27 pm
Forum: GpsGate Server - How to setup and use
Topic: BreadCrumb BC1000 report doesn't show locations
Replies: 1
Views: 1721

BreadCrumb BC1000 report doesn't show locations

Hello, Since our last upgrade and a migration of the software to a new server, our breadcrumb report doesn't show all the required information. See the example below. As you can see only one address is shown for one waypoint. Does anyone have a solution for this? Thanks Brian BC1000 BreadCrumb Time ...
by bmalone
Tue May 16, 2017 6:08 pm
Forum: GpsGate Server - How to setup and use
Topic: Problem with Loupe@iOS
Replies: 8
Views: 5200

Re: Problem with Loupe@iOS

Further to my last post...

Has anyone configured this app using AirWatch, specifically, passing the account and server parameters via AirWatch and also using the Per-App VPN feature in AirWatch to allow access to an internal GPSGate server?

Thanks.
by bmalone
Tue May 16, 2017 4:52 pm
Forum: GpsGate Server - How to setup and use
Topic: Problem with Loupe@iOS
Replies: 8
Views: 5200

Re: Problem with Loupe@iOS

Hello,

I am trying to get this Loupe app working and as far as I can see, the app is connecting to the GPSGate server but I'm not seeing the device as tracking.

What device type are you using for these devices?

Thanks,

Brian M.

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