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by Greg
Mon Nov 11, 2019 9:20 am
Forum: GpsGate Server - How to setup and use
Topic: An important update failed!
Replies: 2
Views: 66

Re: An important update failed!

Can you share the JVM error logs?
If they are very long, please email them to support: https://support.gpsgate.com/
by Greg
Thu Oct 03, 2019 1:59 pm
Forum: GpsGate Server - How to setup and use
Topic: Amazon JRE vs JDK
Replies: 4
Views: 1574

Re: Amazon JRE vs JDK

Both will work just fine, however JRE is only available for Corretto 8.
Make sure you have the x64 version installed.
by Greg
Mon Sep 30, 2019 10:44 am
Forum: GpsGate Server - How to setup and use
Topic: Amazon JRE vs JDK
Replies: 4
Views: 1574

Re: Amazon JRE vs JDK

JRE is sufficient, no need for JDK.
by Greg
Tue Sep 10, 2019 9:01 am
Forum: GpsGate Server - How to setup and use
Topic: impossible to configure custom url for rest api
Replies: 7
Views: 1878

Re: impossible to configure custom url for rest api

It's normal to have a few errors during the system startup.

If you send me the error logs I can take a look if there is anything related to the REST API path.
Please do a service restart before sending them and please email them to support: gpsgate.com/support
by Greg
Mon Sep 09, 2019 3:23 pm
Forum: GpsGate Server - How to setup and use
Topic: impossible to configure custom url for rest api
Replies: 7
Views: 1878

Re: impossible to configure custom url for rest api

Hi,

There might be a path conflict with something else running on your server.
Any errors in the NMEA error logs around the time you start/restart the Franson NMEA service?
by Greg
Fri Sep 06, 2019 8:48 am
Forum: GpsGate Server - How to setup and use
Topic: impossible to configure custom url for rest api
Replies: 7
Views: 1878

Re: impossible to configure custom url for rest api

The config file looks good. What is the expected resulting URL?
by Greg
Wed Sep 04, 2019 11:42 am
Forum: GpsGate Server - How to setup and use
Topic: impossible to configure custom url for rest api
Replies: 7
Views: 1878

Re: impossible to configure custom url for rest api

Hi, The method described in https://support.gpsgate.com/hc/en-us/articles/360014425594-How-to-change-the-comGpsGate-path-part-in-REST-URL is valid. If you still have issue, please post your GpsGate.Service.exe.config file here or email support and we can review it. If you post it here, make sure to ...
by Greg
Wed Aug 07, 2019 8:52 am
Forum: GpsGate Server - How to setup and use
Topic: ERROR TYPE 18: RPCMirrorer.propagateChangesSync
Replies: 3
Views: 4459

Re: ERROR TYPE 18: RPCMirrorer.propagateChangesSync

Hi,

If you use https, please make sure you have a valid SSL certificate installed on your server.
by Greg
Wed Jul 17, 2019 9:41 am
Forum: GpsGate Server - How to setup and use
Topic: iOS trackers reporting wrong position. Not invalid.
Replies: 3
Views: 3918

Re: iOS trackers reporting wrong position. Not invalid.

The newest release of iOS Tracker v1.0.8 addresses this issue.
Available in the app store as of today.
by Greg
Tue Jul 16, 2019 8:52 am
Forum: GpsGate Server - How to setup and use
Topic: iOS trackers reporting wrong position. Not invalid.
Replies: 3
Views: 3918

Re: iOS trackers reporting wrong position. Not invalid.

Hi,

Which version of the iOS Tracker are you using?
by Greg
Mon May 20, 2019 9:29 am
Forum: GpsGate Server - How to setup and use
Topic: Passenger Manager preview release
Replies: 3
Views: 4508

Re: Passenger Manager preview release

Hi, 1. How do we define entry exit points for a passenger ? Currently you cannot define a entry or exit point for a passenger. The entry and exit point will be marked automatically when a passenger enters or exits the bus and swipes their RFID/iButton 2. Not clear about how to use check-in check-out...
by Greg
Fri Apr 12, 2019 9:54 am
Forum: GpsGate Server - How to setup and use
Topic: Passenger Manager preview release
Replies: 3
Views: 4508

Passenger Manager preview release

A new Passenger Manager is available in today's preview release! Today’s preview release brings passenger management to GpsGate tracking partners. The new Passenger Manager is a back-end solution with real-time tracking and historical data. Passenger Manager lets you track vehicles (called buses) a...
by Greg
Mon Nov 12, 2018 1:14 pm
Forum: GpsGate Server - How to setup and use
Topic: October 2018 - Updates and new features
Replies: 2
Views: 9334

Re: October 2018 - Updates and new features

Hi gn02054810, In order to find historical events you need to switch the Event panel to the List view (1), click on Filter events (2) then select the date (and event rule if desired) filter (3). Once the Date filter is enabled, you will be able to see all events for that day, including closed ones: ...
by Greg
Fri Nov 09, 2018 9:44 am
Forum: GpsGate Server - How to setup and use
Topic: BETA releases for upcoming November 15th Release
Replies: 64
Views: 118772

Re: BETA releases for upcoming November 15th Release

@CRVaz,

Please try again now.
by Greg
Mon Oct 08, 2018 8:57 am
Forum: GpsGate Server - How to setup and use
Topic: BETA releases for upcoming October 18th Release
Replies: 36
Views: 11736

Re: BETA releases for upcoming October 18th Release

@piter197,

Thank you for the suggestions, they will be consider during the development of the event panel and we will take a look at the vertical scroll in Firefox.

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