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by multitechsb
Mon Sep 04, 2017 9:07 am
Forum: GPS trackers, AVL hardware, SIM subscriptions etc.
Topic: RS485 Data from Teltonika FM6320
Replies: 1
Views: 2223

Re: RS485 Data from Teltonika FM6320

As far as I know, you will not find a mapping for the RS485 port. The RS485 port is for interface with a computer/arduino/raspberry pi board or a radio modem for long range transmission of data. The data is parsed as a text string which you will have to un-parse to extract the relevant information. ...
by multitechsb
Tue Aug 29, 2017 9:44 am
Forum: GpsGate Server - How to setup and use
Topic: Android SMS Proxy Hang after Plugin installation
Replies: 1
Views: 1483

Android SMS Proxy Hang after Plugin installation

I noticed that if a plugin has been installed or updated that the Android SMS Proxy will 'hang'. It will be trying to reconnect and you will have to cancel the automatic reconnect and re-login to the Android SMS Proxy, otherwise your SMS will not be delivered and simply queued.
by multitechsb
Mon Aug 28, 2017 8:45 am
Forum: GPS trackers, AVL hardware, SIM subscriptions etc.
Topic: Teltonika FM5300 external battery voltage
Replies: 4
Views: 3696

Re: Teltonika FM5300 external battery voltage

It is mapped as "PowerSupplyVoltage"
by multitechsb
Mon Aug 28, 2017 8:33 am
Forum: GpsGate Server - How to setup and use
Topic: Show vehicles list in a Geofence zone
Replies: 7
Views: 5416

Re: Show vehicles list in a Geofence zone

Can't you use the Tag Notifier Plugin and simply create an empty tag list like "Geofence Area1". Then create a Geofence event and when it is triggered, select the tag notifier "Geofence Area1". So whenever you want to see a list of vehicles which have entered your geofence zone, you simply select "f...
by multitechsb
Thu Aug 10, 2017 8:24 am
Forum: GPS trackers, AVL hardware, SIM subscriptions etc.
Topic: Teltonika FM5300 external battery voltage
Replies: 4
Views: 3696

Re: Teltonika FM5300 external battery voltage

You need to first check which is the active profile used by the device Eg. Profile 3 or Profile 4. You then need to ensure that the I/O parameters for that particular profile are enabled. For example if you are configuring by sms, then you can check by " getparam 3470" . This assumes profile 3 is be...
by multitechsb
Fri Jun 30, 2017 5:53 am
Forum: GpsGate Server - How to setup and use
Topic: GpsGateServer on Amazon Cloud
Replies: 2
Views: 2520

GpsGateServer on Amazon Cloud

Hello, We followed the instructions here : http://gpsgate.com/blogComment/running_your_gpsgate_server_on_amazon_cloud and everything works fine. However, we would like to know what is the password to use when trying to connect to MySQL 5.5 Command Line Client using Remote Desktop Connection. The rea...
by multitechsb
Mon Jan 02, 2017 4:57 am
Forum: GpsGate Server - How to setup and use
Topic: Number of Track Points not shown
Replies: 0
Views: 1547

Number of Track Points not shown

After the latest Patch v4 plugin ( 4.0.0.4900 ) Core (4.0.0.84) , we notice that the number of track points which is usually shown when a vehicle is selected, a track is selected and the mouse is hovering over the vertical scroll-bar of the Track points window is no longer being displayed.
by multitechsb
Wed Dec 28, 2016 10:25 am
Forum: GpsGate Server - How to setup and use
Topic: Wrong Timestamp
Replies: 1
Views: 2776

Re: Wrong Timestamp

I have added attachments to show the discrepancy.
by multitechsb
Wed Dec 28, 2016 9:36 am
Forum: GpsGate Server - How to setup and use
Topic: Wrong Timestamp
Replies: 1
Views: 2776

Wrong Timestamp

We have a vehicle that is reporting the wrong timestamp in VehicleTracker. The timestamp shown is 5.26pm when the actual time is only 4.29pm. In Terminal> System, the timestamp shown is correct ( 4.29pm). When we SMS the unit, it also responds with the correct timestamp (4.29pm). The problem appears...
by multitechsb
Fri Dec 16, 2016 3:08 pm
Forum: GpsGate Server - How to setup and use
Topic: Unable to view Commands in latest Mobile Patch
Replies: 1
Views: 1707

Unable to view Commands in latest Mobile Patch

After installing the latest plugin for mobile ( 4.0.0.4896) , we noticed that for many of the vehicles, we cannot see any commands in the Mobile version. In the Commands tab, all we see is the device type and History. Prior to the latest plugin patch, all the commands were visible for the particular...
by multitechsb
Fri Dec 09, 2016 7:52 am
Forum: GpsGate Server - How to setup and use
Topic: SMS Proxy Error
Replies: 3
Views: 2184

Re: SMS Proxy Error

We are using a GSM modem. Will the Android proxy work on this? My guess is probably not. I guess the only option is to hook up an Android phone.
by multitechsb
Fri Dec 09, 2016 5:52 am
Forum: GpsGate Server - How to setup and use
Topic: SMS Proxy Error
Replies: 3
Views: 2184

SMS Proxy Error

We are using the GpsGate SMS Proxy to send sms alerts to our customers. Since the last plugin upgrade of Patch.v4 (4.0.0.4845), we notice that the system is hanging intermittently. No sms are sent out and only after going to SiteAdmin>Service>Start/Stop and stopping/starting the NMEA service does th...
by multitechsb
Thu Dec 08, 2016 7:41 am
Forum: GpsGate Server - How to setup and use
Topic: Reporting Problem
Replies: 1
Views: 1766

Re: Reporting Problem

I have resolved the problem. Apparently, the ip address of our email server was blocked by our ISP and when this was resolved, the reports were able to be viewed and emailed out. Why would the email address affect the report generation when we are simply viewing the report and not sending it out via...
by multitechsb
Thu Dec 08, 2016 6:17 am
Forum: GpsGate Server - How to setup and use
Topic: Reporting Problem
Replies: 1
Views: 1766

Reporting Problem

Hello, After upgrading to the latest plugin for Reporting ( 4.0.0.4827 ) we have been experiencing problems viewing Reports. Whenever we process a report, it will hang indefinitely with the text Processing Report or it will say it is queued. When we go to SiteAdmin, Reporting>TaskViewer, we notice t...
by multitechsb
Mon Dec 05, 2016 4:20 am
Forum: GpsGate Server - How to setup and use
Topic: .NET Framework 4
Replies: 1
Views: 2121

.NET Framework 4

Hello,
We noticed that the latest MapClient upgrade requires .NET Framework 4.0 to be installed. We would like to know if it is alright to install the latest .NET Framework 4.6 on our system. Thank you.

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