bmalone
Posts: 5
Joined: Tue May 16, 2017 4:49 pm

No data in reportv3_data_store table

Mon Jun 19, 2017 2:51 pm

Hi,

Since our latest update to 4.0.0.84, we are no longer seeing data in the reportv3_data_store table with report_data_provider_id = 1. My DBA believes there was a process that ran regularily that populated the reporting tables. How can we turn this process back on?

Thanks,

Brian Malone
NF Power

bmalone
Posts: 5
Joined: Tue May 16, 2017 4:49 pm

Re: No data in reportv3_data_store table

Tue Jul 11, 2017 2:08 pm

And update on this issue

The reportv3_data_store table is now only showing information for a subset of our vehicles. How can I make sure all vehicles are being reported in this table?

User avatar
johan
GpsGate
Posts: 14256
Joined: Wed Aug 04, 2004 10:40 pm
Location: Sweden
Contact: Website

Re: No data in reportv3_data_store table

Tue Jul 11, 2017 4:06 pm

Please note that direct database access is not supported, and the database schema changes between each release.

The supported way to get Reporting data is by using SOAP:

GpsGate Server exposes SOAP API:s for integration. Samples and documentation is available in "SOAP Platform Kit" http://update.gpsgate.com/PlatformKit/SoapKit.zip

More info for integration to GpsGate Server here:
http://forum.gpsgate.com/viewtopic.php?t=8097
Regards,
Johan

GpsGate Support

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